I think the answer is B because their word choice made me feel sympathy for Mundra and what she went through for her to ache all over and even her heart.
B- placing yellow spill pads
and
D- spraying disinfectant
<span>the use of words to create a picture in the mind</span>
Answer:c) using verbal brief affirmations..
D) asking closed questions..
E) seeking clarification..
G) use of body language
Explanation: Being a good listener begins with active listening, meaning you take time to pay close attention to what the person is saying and you ask clarifying questions for better understanding.
Your use of body language such as hand gestures, eye contact and the tone of your voice all put colour to what you are saying and make it easier for the listener to understand you.
Asking closed questions will give you an idea of if your listener actually understands what you are trying to communicate with them. This will also give them more interest to what you are communicating about.
Seeking clarification of whether the one you communicating with understands is essential because you get to see where the listener lacks understanding and you are then able to further explain.
Good communication means saying just enough, not too much or too little. Try to convey your message with a few words as possible. Say what you want clearly and directly.
<span>I believe that the theme is about letting go and following your heart which is only a few, but there is a lot more. </span>
