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Anni [7]
3 years ago
7

Sam was called in to meet with his boss, Tricia. He was afraid he was going to be fired for the mistake he had made dealing with

an important customer of the store. Instead, Tricia explained that he had handled the situation well, listening to the customer and finding a fair solution. Tricia commented, "Even more importantly, working the way you did to correct the error could result in __________."
A) a smaller empowerment gap
B) increased customer purchases and positive word of mouth
C) a full refund for the customer
D) a larger service gap
E) less instrumental support
Business
1 answer:
ASHA 777 [7]3 years ago
7 0

Answer:

Tricia commented Sam that he did well and even more importantly worked in the way he did to correct the error could have resulted in :

B) increased customer purchases and positive word of mouth

Explanation:

In the given question the scenario given is as:

Sam has been called to meet his boss Tricia. He was afraid as he had committed a mistake and was thinking that he would be fired for his mistake done.

Actually the mistake which was committed by him was that he did not dealt nicely with a customer what he was supposed to do. This deal was a very important deal for his company.

But when he met his boss she was happy with him and explained him that he did a nice job as he handled that situation nicely by listening attentively to the customer and finding him a suitable and fair solution what he needed.

So,she commented that  he did well and even more importantly worked in the way he did to correct the error could have resulted in :

B) increased customer purchases and positive word of mouth

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Over [174]

Answer:

Calculating volumes by water displacement is always more accurate than using mathematical formulas when the objects have irregular shapes or it is difficult to measure them exactly. The only thing that you must keep in mind is measuring the water displacements properly. One ml of water equals 1 cm³, so if the water level increased by 5 ml, then the object's volume is 5 cm³.

3 0
3 years ago
You want to purchase a new condominium that costs $325,000. Your plan is to pay 20 percent down in cash and finance the balance
alekssr [168]

The monthly mortgage payment including principal and interest is $1,936.25

Explanation:

PV = (1 - 0.20) × $325,000 = $260,000‬

r = 0.041 / 12

t = 15 * 12 = 180

C = \frac{PV}{\frac{1- [\frac{1}{(1+r)^{t} } ] }{r}}

C = $260,000‬ ÷ [1 - {1 / (1 + 0.041 / 12)∧180} / (0.041 / 12)]

C =  $1,936.25

The monthly mortgage payment including principal and interest is $1,936.25

7 0
3 years ago
3. Working with Numbers and Graphs Q3 Suppose that a small business sells 975 units of goods per month at $30 per unit. The unit
Salsk061 [2.6K]

Answer:

economic profit  = $11225

Explanation:

given data

sells = 975 units

cost = $30 per unit

cost of producing goods = $15

implicit costs = $3,400

solution

total revenue = 975 × 30 = $29250

and total cost = 975 × 15  = $14625

so here Total profit will be as

Total profit = $29250 - $14625  = $14625

so here economic profit will be

economic profit  = Total profit  - implicit costs

economic profit  = $14625 -  $3,400

economic profit  = $11225

6 0
3 years ago
The production plant for Ace Manufacturing has been located in the same place for over 100 years. It has just completed its new
Reptile [31]

Answer:

True

Explanation:

A single use plan is basically a one time business transaction that is supposed to take place only once and should not be repeated in the future.  In this case, the production plant has been used for more than 100 years, but once it is sold, its history and the company should no longer have any type of relationship with it.

7 0
3 years ago
In a new margin account, a customer buys 1,000 shares of ABC stock at $40 per share. The stock rises to $50 during the next week
Helen [10]

Answer:

C) $5,000

Explanation:

Since the price of the stocks first rose to $50, the account's equity was $50,000.

The SMA balance was = ($50,000 x 1/2) - $20,000 = $,5000

The SMA balance acts like a stabilizer and cannot be taken away even if the price of the stocks fall slightly. The price of stocks must fall 25% in order for the SMA to be withdrawn.

The investor's equity decreased = equity - margin requirement = $39,000 - $20,000 = $19,000, but the amount that the investor can borrow (SMA balance) will remain the same at $5,000.

4 0
3 years ago
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