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Anni [7]
3 years ago
7

Sam was called in to meet with his boss, Tricia. He was afraid he was going to be fired for the mistake he had made dealing with

an important customer of the store. Instead, Tricia explained that he had handled the situation well, listening to the customer and finding a fair solution. Tricia commented, "Even more importantly, working the way you did to correct the error could result in __________."
A) a smaller empowerment gap
B) increased customer purchases and positive word of mouth
C) a full refund for the customer
D) a larger service gap
E) less instrumental support
Business
1 answer:
ASHA 777 [7]3 years ago
7 0

Answer:

Tricia commented Sam that he did well and even more importantly worked in the way he did to correct the error could have resulted in :

B) increased customer purchases and positive word of mouth

Explanation:

In the given question the scenario given is as:

Sam has been called to meet his boss Tricia. He was afraid as he had committed a mistake and was thinking that he would be fired for his mistake done.

Actually the mistake which was committed by him was that he did not dealt nicely with a customer what he was supposed to do. This deal was a very important deal for his company.

But when he met his boss she was happy with him and explained him that he did a nice job as he handled that situation nicely by listening attentively to the customer and finding him a suitable and fair solution what he needed.

So,she commented that  he did well and even more importantly worked in the way he did to correct the error could have resulted in :

B) increased customer purchases and positive word of mouth

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When the sponsor-investigator holds the ind for an investigational drug he or she is responsible for annual reporting of which o
Lapatulllka [165]

Answer: IND report

Explanation:

A sponsor investigator has numerous roles to perform which includes

Control of the investigational drug

Record retention

Reporting

Assurance of IRB review

Inspection.

So, under the reporting role he or she will be saddled with the responsibility of giving an annual report of the IND investigation.

6 0
3 years ago
The following data concerning the retail inventory method are taken from the financial records of Welch Company. Cost Retail Beg
maksim [4K]

Answer:

$ 168,000

Explanation:

Include both Mark-ups and Mark-Downs and Exclude beginning inventory

When LIFO Inventory Method is used to find out Ending inventory retail Value. Cost to Retail Ratio will be Applied for both Previous year ending Inventory and the Current Year addition To Calculates

the Previous year Ending inventory :

Cost to Retail Ratio : Ending inventory at cost / Ending inventory at Retail

For Current year Addition :

Cost to Retail Ratio : Current Year Addition in Cost /Current Year Addition in Retail

Current year addition in retail includes : Markup ,Markdown purchases

Kindly check the attached images below to see the step by step explanation to the question above.

5 0
3 years ago
A common practice for government entities, particularly schools, is to issue short-term (promissory) notes to cover daily expend
diamong [38]

This shorter payback period is positive and beneficial to the consumer, as it allows for harmony with amortization expenses.

We can arrive at this answer because:

  • A short payback period is beneficial because of its relationship to amortization, as long-term debt allows this amortization to take place.
  • These amortization expenses allow the cost of long-term assets to be represented in the payment.
  • However, when the short-term payback period allows for amortization, causing the asset's value to be reduced by the amount that will be paid by the consumer.

In this case, we can state that in cases like the one shown in the question above, the short payback period is very beneficial and interesting to the consumer, as it can promote economic benefits.

More information:

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5 0
2 years ago
Dividends paid to common stockholders ______ be deducted from the payer's taxable income for tax purposes.
Grace [21]

Dividends paid to common stockholders cannot be deducted from the payer's taxable income for tax purposes.

<h3>What is Dividend Payments?</h3>

Dividends are paid only on outstanding shares of common stock. Since the payments are the distribution of a company's profits to its shareholders, dividend payments decrease both the cash and the shareholders' equity balance shown on the issuing corporation's balance sheet.

Since they are paid on each share, the amount of cash distributed to each shareholder is based on the amount of shares they own.

<h3>Are dividends paid to common stockholders?</h3>

Dividends are paid only on outstanding shares of common stock.

A common stock dividend is the dividend paid to common stock owners from the profits of the company. Like other dividends, the payout is in the form of either cash or stock. The law may regulate the size of the common stock dividend particularly when the payout is a cash distribution tantamount to a liquidation.

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3 0
2 years ago
When perfect competition prevails, which characteristic of firms are we likely to observe? They are all price takers. They all t
andrezito [222]

Answer:

They are all price takers. 

Explanation:

A perfect competition is characterised by many buyers and sellers of homogenous goods and services.

Market price is set by the forces of demand and supply. Therefore, firms are price takers. Because all firms sell identical goods, no seller can set the price for her goods. If a seller attempts to sell above the market price, it would lose patronage. A seller would have no incentive to sell below market price because they would be earning losses.

Perfect competition produces at : price = marginal cost = marginal revenue.

I hope my answer helps you

5 0
3 years ago
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