Question

Which of the following is true whether you use a direct quote or an indirect quote?

Answer 1

"You must use quotation marks to indicate the evidence." 
indirect quotes don't have quotation marks...
direct quotes do. 
A is wrong.

"You must use an internal citation to indicate the source."
with everything you get your source from, always use internal citation, even if it's a direct or indirect quote. B is correct.

"You must use the exact words even with any of its errors." 
this only applies for direct quote, not indirect quotation. C is incorrect.

"You must use a capital letter at the beginning of the quote."
only for direct quotes, because that's a q-u-o-t-e. indirect quotes are your words, and at every sentence you start a new capital letter so D is incorrect.

Answer 2

Which of the following is true whether you use a direct quote or an indirect quote?

The only true whether to use a direct quote or an indirect quote is that ‘You must use quotation marks to indicate the evidence.’ The answer is letter A.