Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
I think that answer is 1.5
Answer:
Qualify for an A.P.R. based on their creditworthiness
Explanation:
After the introductory period is over you will be set a new APR
<span>The return on investment (roi) from education is typically the highest for D. someone with a 4-year (bachelor's) degree. This is because this student has the most to pay, he or she has been studying for 4 years in high school, and then at least 4 more years in college. Thus, he has at least 4 years to pay for his studies (given that he doesn't have to pay for high school education), which is why his roi is higher than the other three options.</span>