Yesterday I needed to make some research on a school project and when I tried to access the school's e-library, I found out that I was unable to do so. I tried to source the information elsewhere but the results were less than satisfactory.
I implore you to look into this issue because my case is not an isolated one. Other students were unable to access the e-library yesterday. This has greatly hampered our research progress.
Thank you for your understanding and anticipated response.