C. Metaphor. It doesn't have like or as, I don't know what a loaded word is, and it isn't someone's opinion.
While reading it, did you feel happy or sad? The tone is basically the over all feel of the book; but from what I've heard about it, the book is actually kind of saddening.
Answer:
The acronym is PPE
Explanation:
It corresponds to Post-Purchase Evaluation. At This point the person who acquired the product can use it and evaluate it to check if it meets the expectations. If not, after identifying the reason of dissatisfaction, the customer could proceed to make a return.