The chain of command actually encourages personnel to communicate directly with each other. The reason the chain of command usually exists is to assist personnel in making their jobs more efficient.
For example, a employee just starting will ask his/her supervisor where the keys are kept for the staff room. The chain of command is there to assist personnel without having to bring the question to someone higher up in the business (the CEO of the company won't be asked where the keys to the staff room are).
Chain of command prevents personnel from directly communicating with each other to share information. Chain of command prevents personnel from directly communicating with each other to share information. FALSE. Chain of command prevents personnel from directly communicating with each other to share information.
