According to Chapter 1, most technical communication has six characteristics. One characteristic is that technical communication
helps readers solve problems. Which of the following is another characteristic of technical communication? Technical communication reflects an organization's goals and culture.
Technical communication reflects an organization's goals and culture.
Explanation:
Technical communication is a term used to describe the display of technical material related to an organization whose main objective is to help people understand how that organization works, as well as inform the concepts defended by the organization and the tutorial for using possible instruments, substances, equipment and services provided and used by the organization in question.
One of the main characteristics of this type of communication is that it reflects the objectives and culture of an organization, as already mentioned in the paragraph above.
The type of evidence that Schlosser uses in this excerpt is anecdotal. By definition, anecdotal evidence is based on stories that may or may not be true but due to lack of hard facts. They are usually based on personal stories. In this case, there is no proof that things mentioned in the excerpt happened the way that they were described.