Question

Lee works in the men’s clothing department of a large department store. He noticed a regular customer inspecting an elegant suit. As he approached the customer, he said, "Good morning, Mr. Rivers. How may I help you this morning?" What method of initial approach is Jesse using?

Answer 1

Answer:

Greeting approach

Explanation:

Lee's initial method of approach is the greeting approach. Greeting approach is a method of approach which involves greeting the customer in a friendly way, it should be said with a genuine smile. The aim of the greeting approach is to make the customer feel comfortable and welcome so that he/she can open up on what he/she wants. The greeting approach is an effective conversation opener.