Which action should be the first step in dealing with a problem concerning a product or service you purchased?

English

2 answers:

jonny [76]4 years ago

7 0

Making a phone call or going back to the store

mash [69]4 years ago

3 0

The first thing you need to do when you encounter a product or service you purchased is to make a phone call or go back to the store where you bought the product or service. This way immediate attention will be given to your concern.

If there is a delay in the resolution of your product or service defect, it is better to write a letter of complaint after making a phone call. This is to ensure that your complaint is properly documented.

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