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natta225 [31]
3 years ago
12

When choosing where to eat lunch, Veronica's major service criterion is speed: being seated promptly and served her meal quickly

. For Veronica, __________ is the most important of the five service quality dimensions.
a) assurance
b) reliability
c) tangibles
d) responsiveness
Business
1 answer:
Pie3 years ago
3 0

Answer:

Letter d is correct. <em>Responsiveness.</em>

Explanation:

Responsiveness is the dimension of quality of service that is most important to Veronica because she is a customer whose primary service need is speed.

To achieve this dimension of quality of service, the company must implement strategies that help optimize the speed with which its service is delivered to the customer. To assess responsiveness, the company needs to obtain data on how long it provides customer response, and then align your prospect's needs with their response time.

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A passenger on a cruise ship was injured by a rope thrown while the ship was docking. The passenger was sitting on a lounge chai
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Answer:

Following are the solution to this question:

Explanation:

The crew is forbidden to connect with visitors on the ship. The protection of a ship holds the crew close watch day and night. It doesn't mean that dalliances don't happen, but if a crewman is caught and convicted, the next port seems to be the start of the ship. Therefore the traveler ought to be able to claim damages in this issue, nobody has informed the traveler of apparent danger.

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3 years ago
If $3000 is invested at 5% interest, compounded annually, then after n years the investment is worth an
Nonamiya [84]

Answer:

Results are below.

Explanation:

Giving the following information:

Initial investment (PV)= $3,400

Interest rate (i)= 5% = 0.05

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<u>To calculate the future value, we need to use the following formula:</u>

FV= PV*(1+i)^n

<u>For example:</u>

n= 10 years

FV= 3,400*(1.05^10)

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n= 8 years

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FV= 5,023.35

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3 years ago
How does free housing reduce poverty
gulaghasi [49]
Free housing reduces poverty because children without a home are more likely to be able to work on school work at home (school is the way to get a good job!), rather than worry about the next meal, because the parents can provide meals with the cost of housing relieved. 
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Which one of the following is a primary benefit of budgeting? It removes the ‘plan ahead’ from lower level managers so that they
nikklg [1K]

Answer:

It provides definite objective for evaluating performance

Explanation:

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A budget can either be surplus or deficit.

1. A surplus budget is a budget in which the estimate of income is more than expenditure.

2. A deficit budget is a budget in which the estimate of expenditure is more than income.

Benefits of budgeting includes;

1. It provides definite objectives for evaluating performance.

2. It requires all levels of management to plan ahead on a recurring basis.

3. It facilitates the coordination of activities.

6 0
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In the twenty-first century, managers increasingly need to consider their plans as ________. a. a vague philosophy that should n
Gwar [14]

Answer:

Flexible road maps with destinations that may change.

Explanation:

Creativity and adaptability are necessary for a modern day manager, as things are constantly changing and the manager needs to keep up to speed with those changes around.

Therefore the manager has to make his plans flexible to accommodate future changes that can possibly occur.

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