I believe the answer is D: feeling of exhilaration
Hope this helps!
The Patient Dashboard displays a photo of the patient and all other about him, such as allergies, medications etc. All letters and forms related to a patient must be saved as the electronic healthcare record via the Patients Dashboard.Answer: True.
Using you-messages puts the blame on the other person which more than likely will escalate the problem. but if you were to use i-statements such as using "I feel upset because this, this, and this" but don't use the word you in the statement because it wouls still be blaming the other person.