Answer: external cause
Explanation:
Based on the information that's provided in the question, if Kumi gets audited this year, then he is likely to believe that the reason for the audit is due to an external cause, like the tax program that was used in the preparation of his taxes.
In such case, we can infer that the perception of Kumi is being influenced due to self-serving bias.
Answer:
It is the answer B. "I will elevate my foot."
Explanation:
1. Paying her bill late( messes up your credit score)
2. Overspending ( self-explanatory)
3. Using her credit card on unknown website( increases risk of fraud)
Good for the company cause the more loyal a customer is the more they will want to spread your sells advertisemants and recommend you to other company.