Question

You are the IT director at Attaway Airlines, a small regional air carrier. You chair the company's systems review committee, and you currently are dealing with strong disagreements about two key projects. The marketing manager says it is vital to have a new computerized reservation system that can provide better customer service and reduce operational costs. The vice president of finance is equally adamant that a new accounting system is needed immediately because it will be very expensive to adjust the current system to new federal reporting requirements. The VP outranks the marketing manager, and the VP is your boss. The next meeting, which promises to be a real showdown, is set for 9:00 am tomorrow. How will you prepare for the meeting

Answer 1

Explanation:

Been the IT director at Attaway Airlines, it will be important to prepare a draft of the advantages and the level of difficulties the new computerized reservation system from an IT perspective.

However, the ultimate goal is not to simply win arguments, but to explain and consider the facts from both the Vice president of finance and the Marketing Manager.