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tensa zangetsu [6.8K]
3 years ago
10

A customer is looking for a specific chain saw in a home improvement store. she wanders up and down each aisle of one section of

a store. two employees are talking about their weekends on the other side of the section. which element of customer service do these employees need to improve? their knowledge their competence their responsiveness their innovation
Business
2 answers:
alukav5142 [94]3 years ago
5 0

Answer:

these employees need to improve <u>their responsiveness</u>

Explanation:

Responsiveness in customer service refers to how fast employees react and respond in order to satisfy customers' needs and meet their expectations.

In this case, the customer was looking all over the place in search of a chain saw and obviously wasn't able to find one that suited her needs. If the employees had been more focused on what the customer needed instead of their weekend activities, they could have helped her find a chain saw more quickly and she would probably have appreciated their help.

Quick and high quality responsiveness is a very effective way to improve customer service.

egoroff_w [7]3 years ago
3 0

Their competence makes the most sense. Their responsiveness would be the second best choice.

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Money is neutral in:___________
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Answer:

C

Explanation:

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Nominal variables include price, wages and exchange rate

real variables include employment and real GDP

Money is only neutral in the long run and not in the short run because of money illusion. Money illusion causes economic agents to respond to money supply changes.

Money is neutral only in the long run

8 0
3 years ago
10 points
mars1129 [50]
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Majestic Manufacturing sold Jordans Furniture a living room set for an $8,550 list price with 40% trade discount. The $125 freig
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Very last price of dwelling room set = net cost + Freight = ($8,560*80%*ninety nine%) + $a hundred thirty= $6,909.fifty two

"At a reduction" is a word used to describe the practice of promoting shares, or other securities, underneath their modern-day marketplace price, similar to a sale of products at a retail status quo.

A trade discount is a quantity by means of which a producer reduces the retail charge of a product whilst it sells to a reseller, in place of to the give-up consumer.

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4 0
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OLEGan [10]

Answer:

(B) Unity of direction

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A financial repository's account balance represents the amount of money there is at the end of the current accounting period. It is the sum net assets of the balance carried over from the previous month and the net difference between the credits and debits that have been recorded during any given accounting cycle.

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