I had the same exact question on flvs my teacher was Ms Guerrier
well anyway
Hola <span>Sr. y Sra. Pérez como esta usted
hola </span><span>Sra. Cólon</span><span> como estas usted
hola marco como estas</span>
Answer: diremos
Nosotros le diremos todo a la señora.
Translation: We will tell everything to the lady.
If something seems temporary, use estar, if it is more permanent quality, use ser. When you are thinking about whether to use ser or estar, consider which question the verb “to be” is answering. If you want to talk about ‘where’ something is, use estar.