Henry meets an old friend, a fitness enthusiast, at his high school reunion. His friend convinces him of the long-term health be
nefits of following a fitness regimen. Following this interaction, Henry enrolls himself at a neighborhood fitness center, something he had deliberately avoided in the past. This change in Henry's behavior can be attributed to _______.a. exposure b. perception c. accommodation d. sensation e. learning
The change in Henry's attitude towards exercise is as a result of learning. Henry learnt of the positive benefits of regular exercise from his old time friend which serves as inspiration to enroll in a fitness center.
In business terms the quality is the level of service or product meets the customer's expectation. Customer want a good quality product or service in a competitive price. Some customers can compromise on the price factor but they require high quality without any error or defect. So, producing what customer wants is called Quality.
