Question

Boris tells a colleague all about a major prospect Boris plans to call on in the next few days and asks the colleague to pretend to be a customer while he makes his sales presentation. Boris and his colleague are engaged in:_____
a. cold calling.
b. role playing.
c. approach dynamics.
d. requalifying leads.
e. closing the sale.

Answer 1

Answer:

b. role playing is the correct answer.

Explanation:

This situation Boris and his colleague are engaged in role-playing.

• Role-playing means imitating the behavior and role of someone else.

• It takes place among two or more than two people that act the roles to explore the particular scenario.

• In the business, role-playing is used to find out the problems from various perspectives and to improve communication among the team members.

• The role-playing objective is to improve and develop the skills that are necessary for a particular position.