For question 4 it’s les because it’s plural considering ellas is a group of girls. question 5 is nos because the pronoun is nosotros meaning “we” hope this helps.
Claudia y Andrea son de España. Ellas son españolas
1. False- If the elevator is broken, you can use the stairs (las escaleras)
2. Yes
3. Recepcionista
4. ?
5. ?
6. piscina
7. cancha/ pista
8. maleta
9. llave
10. el recepcionista
Hope this helps, sorry I didn't know what 4 and 5 were and I didn't wanna give you the wrong answer.