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alexgriva [62]
3 years ago
5

To have all interactions with a customer recorded in one place and readily accessible to employees on a need-to-know basis when

serving customers in marketing, sales, and support activities is called______________.
Business
2 answers:
lesya692 [45]3 years ago
7 0

Answer:

Customer relationship management (CRM)

Explanation:

Customer relationship management (CRM) is a technology/ tool for managing a company’s relationships and interactions with customers and potential customers. This tool is meant to Improve business relationships and help stay connected to customers.

Elis [28]3 years ago
3 0

Answer:

Customer Relationship Management (CRM)

Explanation:

The core of every CRM system is the gathering and securing of customer information. It all starts there in a complete customer database, later that information is analyzed, shared and updated.

CRM is extremely useful for retaining current customers (increasing customer loyalty) and gaining new ones.

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The improper payments made by APC occurred during the time frame that Andrea Jung served as Avon's CEO. Was she "responsible" fo
RSB [31]

Answer: Technically, Andrea Jung should be considered "responsible" for those payments although she's not aware of them.

Explanation:

Technically, Andrea Jung should be considered "responsible" for those payments although she's not aware of them.

To start with, the parents of Andrea Jung are citizens of China by birth and since birth have been in China, which makes us believe that Jung is very familiar with the business culture of China. Conclusively, she is very good at her job and has good credits in her marketing skills and international business skills.

She is aware that Avon being a direct selling business is against the Law in China since 1998, so it is reasonable to conclude that she's got a bias for the Chinese and culture probably based on some personal ties. And this definitely punctured her business ethics.

She is well aware of the failure of this market for Avon since Avon's products are illegal in China, but she insisted on this market penetration strategy. It is glaring therefore that Andrea Jung was determined and undetered to doing whatever it will take to increase their sales in China, even if the law of the country is broken.

For Avon products, Andrea Jung designed a Task Force in charge of "direct selling" in China (APC), and she was very much interested in it. Then, her personal involvment in Avon's goal in trying to convince the Chinese government to lift the direct selling ban became obvious as she engaged in some travels to China seeking the consent of top Chinese government personnels.

Therefore for her to say had no clue about the improper payments, she definitely was not unaware of the Chinese cultures and how bribery had become the usual thing. She was an 100% accomplice and was fully aware of all the transactions.

She is responsible therefore considering her actions.

4 0
3 years ago
Dodson Company traded in a manual pressing machine for an automated pressing machine and gave $8,000 cash. The old machine cost
Tju [1.3M]

Answer:

a. Dr Equipment 68,000

Dr Loss on Exchange 11,000

Dr Accumulated Depreciation 22,000

Cr Equipment 93,000

Cr Cash 8,000

Explanation:

Preparation of the correct journal entry to record the exchange

Based on the information given the correct journal entry to record the exchange will be

Dr Equipment 68,000

(60,000+8,000)

Dr Loss on Exchange 11,000

(71,000-60,000)

Dr Accumulated Depreciation 22,000

(93,000-71,000)

Cr Equipment 93,000

Cr Cash 8,000

(Being to record the exchange)

4 0
3 years ago
Prime lending rates are 1) __________ than subprime lending rates and are commonly offered to people with 2)__________ credit sc
Alinara [238K]
<span>Prime lending rates are lower than subprime lending rates and are commonly offered to people with good credit scores.

A prime lending rate is a rate used by a bank that is typically used in favor of "good" customers. These people tend to have great credit so they get a larger amount approved but at a lower interest rate than subprime. Subprime interests rates are higher because they are typically given out to those with poor credit history. </span>
4 0
3 years ago
Read 2 more answers
Gunnar, the Director of Operations at Fantastic Foods, has worked with other managers over the years to set up groups and teams
qaws [65]

If Gunnar, the Director of Operations at Fantastic Foods.  One of the recent groups, which is also a team, is the dean search committee.

<h3>What is team?</h3>

Team are member of a group that come together in unity to resolve issue  and to achieve their set goals and objectives.

The recent group will be the dean search committee which aim is to interact or  communicate  frequently by making use of different communication  means over a period of several months.

Therefore  One of the recent groups, which is also a team, is the dean search committee.

Learn more about team here: brainly.com/question/11352260

#SPJ1

6 0
2 years ago
A company uses the following standard costs to produce a single unit of output. Direct materials 7 pounds at $0.60 per pound = $
Naddika [18.5K]

Answer:

Direct material price variance= $20,100 unfavorable.

Explanation:

Giving the following information:

Direct materials 7 pounds at $0.60 per pound = $ 4.20

During the latest month, the company purchased and used 67,000 pounds of direct materials for $.90 per pound to produce 10,000 units of output.

Direct material price variance= (standard price - actual price)*actual quantity

Direct material price variance= (0.60 - 0.90)*67,000= $20,100 unfavorable.

7 0
3 years ago
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