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alexgriva [62]
3 years ago
5

To have all interactions with a customer recorded in one place and readily accessible to employees on a need-to-know basis when

serving customers in marketing, sales, and support activities is called______________.
Business
2 answers:
lesya692 [45]3 years ago
7 0

Answer:

Customer relationship management (CRM)

Explanation:

Customer relationship management (CRM) is a technology/ tool for managing a company’s relationships and interactions with customers and potential customers. This tool is meant to Improve business relationships and help stay connected to customers.

Elis [28]3 years ago
3 0

Answer:

Customer Relationship Management (CRM)

Explanation:

The core of every CRM system is the gathering and securing of customer information. It all starts there in a complete customer database, later that information is analyzed, shared and updated.

CRM is extremely useful for retaining current customers (increasing customer loyalty) and gaining new ones.

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Serendipity Inc. is re-evaluating its debt level. Its current capital structure consists of 80% debt and 20% common equity, its
Charra [1.4K]

Answer:

Using the current capital structure

Ke = Rf + β(Risk premium)

Ke = 5 + 1.60(6)

Ke = 5 + 9.60

Ke = 14.60

Weighted cost of equity

= 14.60(20/100)

= 2.92%

Using the new debt-equity ratio

Ke = 5 + 1.60(6)

Ke = 5 +  9.6

Ke  = 14.60%

Weighted cost of equity

Ke = 14.60(60/100)

Ke = 8.76%

Difference in cost of equity

= 2.92% - 8.76%

= -5.8%

Explanation:

There is need to calculate the cost of equity based on capital asset pricing model where Rf  represents risk-free rate, Rp denotes risk-premium and β refers to beta. Then, we will calculate the weighted cost of equity by multiplying cost of equity by the proportion of equity in the capital structure. We will also calculate the new weighted cost of equity by multiplying the cost of equity the new proportion of equity in the capital structure. Finally, we will deduct the new weighted cost of equity from the old weighted cost of equity.  

5 0
3 years ago
Research the Minnesota Importance Questionnaire (MIQ) and write one paragraph explaining the purpose and benefits of taking this
koban [17]

Answer:

The Minnesota Importance Questionnaire, or MIQ, is a questionnaire that students can take in high school or college. This is a value inventory that asks questions about your personal work values so you can see what career might be best for you. After you take the test, it matches you with a selection from 185 different occupations, which represent major careers in the world. The results of the assessment, when matched with a career or different careers, are supposed to help you find out which kind of career might be best for you.

Explanation:

From Plato

4 0
3 years ago
Read 2 more answers
Which of the following management orientations holds that each country in a global marketplace is unique?
iogann1982 [59]

Answer:

Polycentric orientation.

Explanation:

The polycentric orientation, referring to the management of the global marketplace, is a market vision (and in a great sense also political) that establishes that there is no single central point in a globalized market, but that each country has a strategic importance in the different sectors market that most concern you. Thus, the idea of market leaders is rejected, but rather the idea of a fragmented market in different sectors, with varied leaders, is defended.

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3 years ago
Both the medical model and the public health model have in common:
STALIN [3.7K]
<span>Both the medical model and the public health model have in common a desire to educate people about their health, healthy options, and consequences of not paying attention to health issues. The medical model may, at times, include too much information for some to understand the bottom-line, while the public health model may be watered down in an attempt to reach the masses.</span>
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3 years ago
The country of Ukanturk has been facing an economic downturn for two consecutive years. To revive the financial condition of the
Margaret [11]

Answer:

Fiscal policy

Explanation:

In this scenario, the government of Ukanturk is applying fiscal policies to improve overall economic performance. Two major policies are applied to move and stabilise the economy; monetary policy and fiscal policy. Monetary policy is handled by the state bank and fiscal policy is handled by the government. Taxation is a part of a fiscal decision.

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