From an interpersonal relations perspective, the major forces that influence work behavior are: ORGANIZATIONAL CULTURE, SUPERVISORY MANAGEMENT PERSONNEL AND GROUP COHESIVENESS. Thus, the correct option is B.
Explanation:
Interpersonal relationship refers to social association between two or more people. Such relationship results in friendship and it can be used to fulfill both physical and emotional needs of the individuals involved in the relationship.
In the workplace, interpersonal relationship is very important because it determines the ultimate productivity of the workers and the productivity of the workers determines how profitable a company will be.
From the point of view of interpersonal relationship, the major determinant factors that regulate how workers behave in the workplace environments are:
1. Organizational culture: This refers to the values, beliefs and assumptions of a company that determine the social and psychological environments of a workplace.
2. Supervisory-management personnel: This refers to the ways by which a company supervises and manages its employees. Using the right management methods is very important because it affects workers morale and determines their productivity level.
3. Group cohesiveness: This refers to the type of connection among the member of a group or team. The connection might be strong or weak.
All the three forces discussed above work together to determine how workers behave and relate with one another in a company.
