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horsena [70]
3 years ago
12

What should you not do in a persuasive claim or complaint message? Check all that apply. Use an irrational, emotional tone Striv

e for logical development Open with sincere praise Give a blow-by-blow chronology of details
Business
2 answers:
mash [69]3 years ago
8 0

Answer:

The correct answer is use of an irrational,emotional tone and give a blow-by-blow chronology of details

Explanation:

Persuasion is the process of convincing someone to accept one's viewpoints.

It involves using some tactics such as opening opening the discussion with praise as well as strive for logical development.

Persuasive tactics do not include use of irrational and emotional tone as emotions are not validated by facts.Also giving details account of the issue at hand would only pave way for the person to see reasons not to accept one's ideas since he has details at his disposal which be both positive and negative.

xz_007 [3.2K]3 years ago
3 0

Answer: A. Use an irrational emotional tone.

D. Give a blow - by - blow chronology of details.

Explanation:

Persuasive claims or complaint messages are usually presented by customers when they encounter challenges like damaged goods, wrong deliveries or any other mistakes that could be a fault of the organization in question.

When such claims or complaints are presented, they are best started with a sincere praise of the organization, presented in a calm tone. This is followed by a logical explanation of the problem encountered and measures that were taken to address it.

It is then concluded with proposals of how the customer wants the issue to be resolved. It could be in the form of a refund or a fitting replacement for the damaged product.

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A firm sells a product in a purely competitive market. The marginal cost of the product at the current output of 200 units is $4
posledela

Answer:

D. Should Shut Down

Explanation:

A perfect competition firm is at profit maximising equilibrium where : Marginal Revenue [Price] = Marginal Cost .

If MR > MC : Firm's additional production is profitable, it tends to increase production. If MR < MC : Firm's additional production is loss making, it tends to decrease production.

However, If firm's Price i.e MR < Average Variable Cost : The firm's per unit price is even unable to cover it's per unit average variable cost. This situation is referred to as 'Shut Down' point & firm should close down its production in the case.

Given : MR = P = 3 ; MC = 4 ; AVC = 3.5 . The firm's price P (3) is not only lesser by its Marginal Cost MC (4), to decrease production ; but also lesser than its Average Variable Cost AVC (3.5) . So, the firm should shut down.

7 0
4 years ago
Barry, a solvent individual but a recovering alcoholic, embezzled $6,000 from his employer. In the same year that he embezzled t
skad [1K]

Answer: Barry must include $6,000 in gross income from discharge of indebtedness

Explanation:

Feom the question above, we are told that Barry embezzled $6,000 from his employer and that even though his employer discovered the theft, the employ did not fire him and told him that he did not have to repay the $6,000 if he attend Alcoholics Anonymous. Barry met the conditions and the employer canceled the debt.

In this case, Barry will have to include the $6,000 he stole in gross income from discharge of indebtedness. The gross income has to do with the sum of the wages, profits, salaries, rents, interest payments, and every other earnings, before the deductions of taxes or other deductions. Since Barry stole the money and.he.has been forgiven, the $6,000 has to be included in the gross income from discharge of indebtedness.

7 0
3 years ago
Consider a mutual fund with $203 million in assets at the start of the year and with 10 million shares outstanding. The fund inv
balu736 [363]

Answer:

8.66%

Explanation:

The computation of the rate of return for the investor in the fund is as follows:

= (Net assets at the end  + dividend per share  - nav at the beginning of the year) ÷ (nav at the beginning of the year)

where,

Net assets at the end is

= $203 million + $203 million × 7% - ($217.21 million × 0.75%)

= $203 million + $14.21 million - $1.6291 million

= $217.21 million - $1.6291 million

= $215.58093 million

Dividend per share is

= $5 million ÷ 10 million shares

= 0.5

Nav at the beginning of the year is

= $203 million ÷ 10 million shares

= $20.3

Now the rate of return is

= ($215,.58093 + 0.5 - $20.3) ÷ ($20.3)

= 8.66%

6 0
3 years ago
Assuming that the MR Corporation has an inventory of 200 defective motors costing $450,000 to produce and $150,000 to repair, if
ella [17]

<u>Answer: </u>True

<u>Explanation:</u>

Here for calculation of the profit or loss the cost of production cannot be used for comparison as they are the sunk cost it cannot be used for taking sale or rework decision. It is given the proceeds from the sale of inventory would be $425,000 and the cost of rework will be $150,000.

Net proceeds from sale of units = 425000 - 150000

=$275,000

It is clear that these profits are lower than the sale of these units without repair. Sale proceeds without repair is $325,000. So MR corporation can make decision to sell the units without repair for better benefits.

6 0
3 years ago
Ben is planning a ground-breaking ceremony for the company's new headquarters in Charlotte, North Carolina. He has a limited bud
OleMash [197]

Answer and Explanation:

From the following given case or scenario, we can state that Ben in this particular case would select the best alternative  during the rational decision making process. In this particular case, Ben tends to believe that he can easily cut the other expenses in order to maintain the budget for this year.  

8 0
3 years ago
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