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uranmaximum [27]
3 years ago
5

The first step in the CRM process is analyzing data. creating a data warehouse. rewarding loyal customers. developing CRM progra

ms. implementing programs.
Business
1 answer:
uranmaximum [27]3 years ago
5 0

Answer:

Creating a data warehouse

Explanation:

Customer relationship management or CRM aims at creating and maintaining good customer relationships, providing better customer satisfaction so as to increase sales.

CRM focuses upon providing good customer support and customer feedback.

The primary step, in Customer Relationship management is creating a data warehouse. Data warehouse refers to a database from where extraction of customer details gets convenient.

Such database can be used for data analysis and reveals customer habits and past purchase trends.

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12. What is OSHA's purpose?
asambeis [7]

Answer:

ansure safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education and assistance.

Explanation:

4 0
3 years ago
Bargain Central Furniture, Inc., completed the following treasury stock transactions:
Genrish500 [490]

Answer:

Bargain Central Furniture, Inc.

R1) Journal entries:

a) Debit Treasury Stock with $1,300

Debit Additional Paid-in Capital with $6,500

Credit Cash Account with $7,800

To record purchase of 1,300 shares of common stock, $1 par at $6 per share.

b) Debit Cash Account with $6,300

Credit Treasury Stock with $700

Credit Additional Paid-in Capital with $5,600

To record resale of 700 shares for $9 per share.

R2) Bargain Central Furniture, Inc.

Balance Sheet as at December 31, 2010:

Treasury Stock $600 ($1,300 - $700)

Explanation:

Treasury Stock is a contra account to the Common Stock.  It represents the shares of common stock repurchased.  Two methods are prevalent in reporting transactions in treasury stock.  They are the the cost method, which reports all treasury stock transactions in the Treasury Stock account.

The other method is the par value method.  This method reports only the par value transactions of treasury stock in the Treasury Stock account.  The above or below par value aspects of each transaction is then taken to the Additional Paid-in Capital account.

8 0
3 years ago
Bernice’s has $823,000 in sales. The profit margin is 4.2 percent and the firm has 7,500 shares of stock outstanding. The market
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8 0
3 years ago
The following information relates to a company’s accounts receivable:
notka56 [123]

Answer:

1. $31,000

2. $40,000

Explanation:

1. Computation of bad debt expenses for the year

Bad debt expenses = Credit sales × Bad debts expenses

= $1,550,000 × 2%

= $31,000

2. Computation of year end balance

Year end balance = Beginning balance + Bad debt expense - Written off

= $31,000 + $31,000 - $22,000

= $40,000

Therefore for computing the bad debt expenses and year end balance we simply applied the above formula.

6 0
3 years ago
First national bank charges 11.5 percent compounded monthly on its business loans. first united bank charges 11.7 percent compou
stich3 [128]

APR=11.5% compounded monthly
EAR=(1+0.115/12)^12-1=0.121259=12.13%
EAR=12.13%

APR=11.7% compounded semi-annually
EAR=(1+0.117/2)^2-1=0.12042225=12.04%
EAR=12.04%
5 0
3 years ago
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