Question

You received an overdue notice from the library. You know you returned the book. Write a business letter explaining the error and providing evidence to support you returned the book. Explain to the library the outcome you want to see.

Answer 1

Dear sir or ma'am, (if a name is given use a name) or just begin with Hello,

I received an overdue notice about ___________(book) but I know I returned the book to you on _____ (date) because I have a receipt of return with that book listed on it.

I hope this will clear up any confusion and they charge will be removed from my account

Thank you,
(Your name)