Answer:
a) 
b) 
c) 
d) 
e) 
f) 

Step-by-step explanation:
1) Previous concepts
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
The Z-score is "a numerical measurement used in statistics of a value's relationship to the mean (average) of a group of values, measured in terms of standard deviations from the mean".
2) Solution to the problem
a) 
For this case we need to find a value on the standard normal distribution that accumulates 0.0256 of the area on the left tail and we can use the following excel code: "=NORM.INV(0.0256,0,1)" and we got:

b) 
For this case we need to find a value on the standard normal distribution that accumulates 0.0098 of the area on the left tail and we can use the following excel code: "=NORM.INV(0.0098,0,1)" and we got:

c) 
For this case we need to find a value on the standard normal distribution that accumulates 0.0493 of the area on the left tail and we can use the following excel code: "=NORM.INV(0.0493,0,1)" and we got:

d) 
For this case we need to find a value on the standard normal distribution that accumulates 0.02 of the area on the right tail and we can use the following excel code: "=NORM.INV(1-0.02,0,1)" and we got:

e) 
For this case we need to find a value on the standard normal distribution that accumulates 0.0098 of the area on the right tail and we can use the following excel code: "=NORM.INV(1-0.0098,0,1)" and we got:

f) 
For this case we need to find a value on the standard normal distribution that accumulates 0.1974/2=0.0987 of the area on the right tail and we can use the following excel code: "=NORM.INV(1-0.0987,0,1)" and we got:

