Question

What is most likely the purpose of an email asking for feedback about a service or product?

Answer 1

The purpose of getting feedback from a customer who has used the service or product is to rate the satisfaction the customer has received. This basically tells the company if their product or service is making their customers happy. If people are not happy there will be no customers and the company will shut down.

Answer 2

What is most likely the purpose of an email asking for feedback about a service or product? The options are:

A. To persuade B. To inform C. To inquire D. To entertain

The correct one is C. To Inquire. The purpose of an email asking for feedback about a service or product is to give businesses the chance to see what’s working, get discovered by new customers, and sell more. In other words, to inquire about the level of satisfaction the customer has (to tell the company if the customers are happy).

Asking for feedbacks solidifies the company´s relationship with the customer who just bought/used something. And shows them that the company cares; what the customers think, and that the company wants them to have the best experience possible. Also helps to fix what’s not working.