At the end of the story, the children feel; bad about what they did and will be kinder to her in the future because they understand how she feels.
Answer:
Typically an opinion would make the information less reliable.
Explanation:
Since you did not provide the lines 1-16 I cannot read it myself, though usually an opinion will hinder the information because it does not include proven facts.
This means you take time to really assess the situation without jumping to conclusions that could lead to further problems.
<span>So you can find ways to address them in your answers.</span>