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Luba_88 [7]
3 years ago
12

Joy calls a mobile phone store to enquire about a new phone available in the market. The customer service operator sends him an

e-mail about the product details along with other special specifications Joy requested. Which of the following types of contact points is illustrated in this scenario?
Business
1 answer:
blondinia [14]3 years ago
4 0

Answer:

The answer to the question is customer- initiated touch point

Explanation:

In Hank Brigman's submission a touch point is the meeting point between customers and the organization in order to share vital information,negotiate business or zeal up a transaction.

When interaction is initiated by the customer, it is known as customer-initiated  touch point.This is sometimes made possible by referrals from those customers who have  made use of the product in the time past or due to a brand loyalty a product or service commands among its rival products or services.

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10. Calculate the future value of $2000 in a. 5 years at an interest rate of 5% per year. b. 10 years at an interest rate of 5%
timofeeve [1]

Answer and Explanation:

The computation is shown below;

Given that,

Principal = P = $2000

As we know that

Future value (FV) = P × (1 + R)^n

here,

R = Rate of interest,

N = no of years

Now

A) N = 5, R = 5% = 0.05

FV = $2,000 × (1.05)^5

= $2,553

The Interest earned is

= $2,553 - $2,000

= $553

B) N = 10, R = 5% = 0.05

FV = $2,000 × (1.05)^10

= $3,258

The Interest earned is

= $3,258 - $2,000

= $1,258

C) N = 5, R = 10% = 0.10

FV = $2,000 × (1.10)^5

= $3,221

D) Option A

As in the part B the time period is 10 years as compared with the part A i.e. 5 years having the interest rate same

Also the cumulative interest would be greather than double as compared with part A

4 0
3 years ago
AG Inc. made a $85,000 sale on account with the following terms: 1/15, n/30. If the company uses the net method to record sales
neonofarm [45]

Answer:

$84,150

Explanation:

Given that

Sale amount = $85,000

Terms = 1% discount is given it payment is made within 15 days and the total credit period allowed is 30 days

The computation of the amount of account receivable that should be recorded is shown below:      

= Sale amount - sale amount  × discount rate given

= $85,000 - $85,000 × 1%

= $85,000 - $850

= $84,150

Simply we deduct the discount period from the sales amount so that the accurate value could come

7 0
3 years ago
Managerial economics can be applied to the non-profit organizations too. Justify this statement?
DIA [1.3K]

Managerial economics can be applied to the non-profit organizations too because it help them in organizing, and controlling their resources.

Managerial economics is relevant to nonprofit organizations and government agencies as well as conventional, for-profit businesses.

<h3>What is Managerial economics?</h3>

Managerial economics is an area of economics that is used for staffing, as well as controlling the resources of the organization.

With Managerial economics , one can carry out:

  • planning
  • directing
  • organizing

In this case, Managerial economics is relevant to nonprofit organizations and government agencies as well as conventional, for-profit businesses.

Learn more about Managerial economics at:

brainly.com/question/15050855

#SPJ1

8 0
2 years ago
Firm X and Firm Y both sell the same products at the same price; both firms are the same size with identical sales levels; Firm
Vika [28.1K]

Answer:

The options are given below:

A. Firm X

B. Firm Y

C. Same variability of operating profits

D. It would depend on tax effect on taxable income

The correct option is B. Firm Y

Explanation:

This is because firm Y has a higher operating leverage than firm X.

<u>Operating Leverage</u> refers to a cost-accounting formula that measures the degree to which a firm can increase operating income by increasing revenue. Operating leverage actually boils down to the analysis of fixed costs and variable costs, and it is highest in companies that have a high fixed operating costs in comparison with variable operating costs. What this means is that this kind of company makes use of more fixed assets. On the other hand, operating leverage is lowest in companies that have a low fixed operating costs when compared with variable operating costs.

Companies with high operating leverage are capable of making more money from each additional sale if they do not have to incur more costs to produce more sales.

Therefore, from the scenario given above, we can conclude that firm Y has a higher operating leverage than firm X, because firm X has lower fixed costs than firm Y, and a higher variable cost than firm Y as well. Hence, firm Y has the potential to make more operating profits from its business activities.

4 0
3 years ago
Power given to people because of their superior knowledge about the work is Your answer: a- identity power b-expert power c-rewa
frozen [14]
<span>Power given to people because of their superior knowledge about the work is B. expert power.
Experts are people who have superior knowledge of a subject when compared to other people. So if someone thinks that your knowledge about something is greater than that of someone else's, your boss may give you more power than other employees. 
</span>
4 0
3 years ago
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