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Luba_88 [7]
4 years ago
12

Joy calls a mobile phone store to enquire about a new phone available in the market. The customer service operator sends him an

e-mail about the product details along with other special specifications Joy requested. Which of the following types of contact points is illustrated in this scenario?
Business
1 answer:
blondinia [14]4 years ago
4 0

Answer:

The answer to the question is customer- initiated touch point

Explanation:

In Hank Brigman's submission a touch point is the meeting point between customers and the organization in order to share vital information,negotiate business or zeal up a transaction.

When interaction is initiated by the customer, it is known as customer-initiated  touch point.This is sometimes made possible by referrals from those customers who have  made use of the product in the time past or due to a brand loyalty a product or service commands among its rival products or services.

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Which description most closely matches the term: IN DEPTH
Romashka [77]

Answer:

Used for complex operations or introduction of new equipment

8 0
4 years ago
Mary, a CPA, prepared Gordon’s tax return for the current year. In preparing his return, she took a deduction that is contrary t
Trava [24]

Answer: YES, marry is in conflict.

Explanation: As being a certified public accountant it is responsibility of mary to correctly prepare the tax return for the client. However, she took a deduction that is contrary to the code hence she failed to do her work properly. Now, gordon would have to bear the additional tax in case of correction of the error in deduction made by his CPA.

4 0
3 years ago
On January 1, 2020, Novak Corp. had inventory of $56,500. At December 31, 2020, Novak had the following account balances.
salantis [7]

Answer:

  • Gross Profit ⇒ $296,500
  • Operating expenses ⇒ $153,500

Explanation:

Gross Profit;

= Net sales - Cost of Goods sold

Net sales = Sales revenue - sales discounts - sales returns and allowances

= 807,000 - 6,000 - 10,900

=  $790,100

Cost of Goods sold

= Opening balance + Purchases + Freight-in - Purchase discounts - Purchase returns and allowances -closing balance

= 56,500 + 509,500 + 4,800 - 8,000 - 2,700 - 66,500

= $493,600

Gross Profit = 790,100 - 493,600

= $296,500

Operating Expense

Net Income =  Gross profit - operating expenses

143,000 = 296,500 - operating expenses

Operating expenses = 296,500 - 143,000

= $153,500

6 0
3 years ago
Which method does Allie use as a consumer to purchase a product or service?
grin007 [14]

Answer:

e-commerce

Explanation:

Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions

3 0
3 years ago
#1. When a bank keeps $12 from a $100 deposit as legal reserves, it is using a. the Federal Reserve System. c. a legal reserve s
DENIUS [597]
The right answer for the question that is being asked and shown above is that: " c. a legal reserve system. "  When a bank keeps $12 from a $100 deposit as legal reserves, it is using <span>a legal reserve system. 

The right answer for the question that is being asked and shown above is that: "</span>d. value." The Fed has defined different categories of money, M1 and M2, according to the money's <span>value.</span>
6 0
4 years ago
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