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Gelneren [198K]
4 years ago
11

You’ve been given a customer complaint where a vital piece of Office 365 is not working as expected. The customer explains that

the issue is causing their business a great deal of stress and is currently jeopardizing a huge sale. They’re looking to get this issue resolved immediately, how would you manage this scenario? Please provide a written response as if you were emailing the customer today.
Business
1 answer:
Montano1993 [528]4 years ago
8 0

Answer:

Dear Customer,

Re: Your complaint with Ref. No. 2233546 -  Dysfunctional Office 365

The above caption refers.

We empathise with you over the stress being caused by the Dysfunctional Office 365.

Please be notified that one of our IT experts will be in touch with you shortly to attempt to remotely resolve this issue. We ask that you cooperate by providing all the necessary assistance.

You may be required to provide log on details to your Office 365 Accounts as well as the nature of your IT infrastructure such as :

  1. Make and type of your work station;
  2. type of operating system being used
  3. nature of internet connectivity and associated infrastructure etc.

We are aware that the above information is private and sensitive to your organisation and have proactively taken steps to ensure that all communication, information, are transmitted over highly secure servers with very powerful encryption technologies.

We thank you for your cooperation.

Kind regards,

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40 million is the correct answer
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4 years ago
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The All-Star Basic Value Fund's portfolio is valued at $386.2 million. The fund has liabilities of $8.6 million, and the investm
Vera_Pavlovna [14]

Answer:

Net Asset Value of the fund = $377.6 million

Explanation:

Net Asset Value 9NAV) is the value per share in a portfolio.

Provided information,

All Star Basic Value Fund value = $386.2 million

Liabilities of fund = $8.6 million

Net Asset Value = $386.2 - $8.6 = $377.6 million

Net Asset Value per share = \frac{377,600,000}{18,600,000} = 20.30

Therefore, Net Asset Value of the fund = $377.6 million

And NAV per share = $20.30

7 0
3 years ago
DramPharma is a company that manufactures and sells medicine to treat Huntington's disease, a rare genetic disorder. The company
user100 [1]

Answer:

Defender Strategy

Explanation:

Defender Strategy -

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Therefore , the company tries to make some changes in the structure , technology and in the method of operations to maintain itself in the market .

hence , from the question data , DramPharma would most likely be categorized as a Defender .

8 0
3 years ago
Do you think it is possible for an outsider to accurately discern about the underlying cultural values of an organization by ana
Rudiy27

Answer:

From the given variables, an outsider might be able to understand roughly 35% of the organization's culture.

Explanation:

Culture is ultimately a state of mind, a mode of perception and a collective conscious.

Symbols, Ceremonies, dress and other observable aspects of culture reflects a certain degree of the internal culture, yet to understand it full, it is vital to observe the human behavior and the inter relationships within the organization.

Moreover, the power distance between ranks, distribution of authority and responsibilities, reward systems, means of communication and organizational goals  also influences  the culture within a company. These aspects are difficult for an outsider to see as they do not stay inside and get exposed to the internal environment of the organization.

5 0
4 years ago
Bill manages the quality department. His people check parts made by the production departments to assure all specifications are
densk [106]

Answer:

B. a staff manager

Explanation:

A staff manager is in charge of a revenue consuming department in an organization. He or she is in charge and supervises the employee in that department. Examples of revenue consuming departments include accounting, human resources, and customer service. The main role of staff managers is to keep employees motivated, well-informed, engaged,  and focused.

Staff managers form an important link between employees and top management. Even though they don't make operating decisions, they help in the decision-making process by providing information and guidance. Unlike the line managers, the staff managers do not have directs control of employees, neither are they engaged in managing the day to day business operations of the organization.

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3 years ago
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