Question

For the purpose of process analysis, which of the following measures would be considered an appropriate flow unit for analyzing the main operation of a gas station: (More than one answer can be selected)
a. Sales Dollars
b. a number of gasoline pumps
c. a number of employees working per day
d. number of customers served per day

Answer 1

Answer:

The correct answer is letter "A" and "D": Sales Dollars; number of customers served per day.

Explanation:

Process analysis is the activity by which events are described based on relevant facts that can help understand the flow of a business. This study implies considering the firm's inputs, outputs, and the main actors that influence in between the process.

Thus, to analyze the process flow of a gas station evaluating the sales in dollars and the number of customers attended by day could contribute in that matter.