A major obstacle to developing good human relations skills is that people fear of taking risks.
Answer:
For example if you're a disappointment to your parents you thrive to be better. You want to prove to them you aren't as bad as they think you are. Maybe if you have bad grades you'll try to get better ones because you don't wanna be nothing to your parents. You wanna be the perfect child not some child your parents never wanted.
Another example is if you make plans with your friends and you have something that came up so you had to cancel but when you remake plans maybe you'll have more time to hang out. And you mightve had more time to plan it so it will be better than it was origanally planned.
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Since we learn that the aunt has a soft heart, I will say that 'this is an example of indirect characterization', because we learn of her characteristics in an indirect way, that is, we are not directly told that she has a soft heart, we can infer that information from this passage.
C because most literature is read by much older people then those who listen to story-telling
I would say the answer is C