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madam [21]
3 years ago
7

An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desir

e to do business there in the future is known as:______.
a. transactional relationship.
b. customer experience management.
c. cognitive dissonance.
d. perceptual categorization.
Business
1 answer:
Allushta [10]3 years ago
7 0

Answer: Customer experience management.

Explanation:

Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.

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