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madam [21]
3 years ago
7

An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desir

e to do business there in the future is known as:______.
a. transactional relationship.
b. customer experience management.
c. cognitive dissonance.
d. perceptual categorization.
Business
1 answer:
Allushta [10]3 years ago
7 0

Answer: Customer experience management.

Explanation:

Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.

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Consider a no-load mutual fund with $390 million in assets and 15 million shares at the start of the year and with $440 million
Lyrx [107]

Answer:

20%

Explanation:

The computation of rate of return on the fund is shown below:-

Net assets value at the beginning = Total assets ÷ Number of shares

= $390 million ÷ 15 million

= $26 million

Net assets value at the end of the year = (Total assets - Expenses) ÷ Number of shares

= ($440 million - ($440 million × 2%)) ÷ 16 million

= ($440 million - $8.8 million) ÷ 16 million

= $26.95 million

Now,

Rate of return = (Net assets value at the end of the year - Net assets value at the end of the year + Income distribution + Capital gain distribution) ÷ Net assets value at the beginning

= ($26.95 million - $26 million + $4 per share + $0.25 per share) ÷ $26 million

= $5.2 million ÷ $26 million

= 20%

8 0
3 years ago
The following information was taken from the accounting records of Gorky Corporation for the year ended December 31, Year 1: Cas
Romashka-Z-Leto [24]

Answer:

Cash flow generated from financing activities: 5,200,000

Explanation:

Financing activities are the cash outflow and inflow from the company's debt and equity. Take and repayment of debt, interest on debt and dividend yield will be included in this section:

Cash received from issuance of notes payable    8,000,000

Dividends paid on Gorky common stock                (800,000)

Repayment of notes payable                           <u>     (4,000,000)   </u>

Cash flow generated from financing activities: 5,200,000

The machinery and planyt building are not financing activities. So we ignore them.

8 0
3 years ago
Which statement indicates that a personal computer is a good not a service? A. It can be touched. B. It cannot be seen. C. Every
balandron [24]

Answer: it can be touched

5 0
3 years ago
Please complete the following sentence from our reading: This brings us to the second reason mass media models are persuasive: T
Rina8888 [55]

Answer:

Desired and welcomed in various social situations

Explanation:

Mass media reaches the large audiences, whether it is internet, television or radio. The influence on everyday life is therefore very strong, whether it is the way we vote, our individual views and believes or shaping of our knowledge about certain topic based on true or false information.

7 0
3 years ago
Research and planning skills involve
kolezko [41]

Answer:

D.Being punctual, managing time and enforcing polices.

3 0
3 years ago
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