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madam [21]
3 years ago
7

An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desir

e to do business there in the future is known as:______.
a. transactional relationship.
b. customer experience management.
c. cognitive dissonance.
d. perceptual categorization.
Business
1 answer:
Allushta [10]3 years ago
7 0

Answer: Customer experience management.

Explanation:

Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.

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A​ check-processing center uses exponential smoothing to forecast the number of incoming checks each month. The number of checks
Liula [17]

Answer:

a. 41.6 million

b. 42.28 million

Explanation:

A) GIven

forecast in june = Sjune = 42 million

Checks recived in june = Xjune = 40 million

Smoothing constant = a = 0.2

So for july

Sjuly = a*Xjune + (1-a)*Sjune

=0.2*40 + (1-0.2)*42 million

=8+33.6 = 41.6 million

B) forecast in july = Sjuly = 41.6 million

Checks recived in july = Xjuly = 45 million

Smoothing constant = a = 0.2

So for August

Saugust = a*Xjuly + (1-a)*Sjuly

=0.2*45 + (1-0.2)*41.6 million

=9+33.28 = 42.28 million

<em>Note: This uses an exponential smoothing to forecast the results, but from the number of checks recived we see that it increases linearly. So we need a linear forecasting method .</em>

5 0
3 years ago
What are the three writing guidlines to follow when writing a resume?​
11Alexandr11 [23.1K]

Answer:

Explanation:  Keep it to One Page. This is a biggie!

   Avoid Spelling or Grammar Errors.

   Watch Your Tenses.

   Avoid the First Person Pronouns.

Make Sure It's Easy to Read.

3 0
2 years ago
Read 2 more answers
Anika knows that her company has a formal code of conduct, but she does not see this code being equally and consistently applied
Luda [366]

Answer:

<u>Opportunity</u>

Explanation:

A code of conduct creates a formal way of how employees maintain a standard of conduct while interacting and discussing ideas.

Such a conduct is essential for any organization since it implements the abidance by rules and organizational policies treating everybody equally and ensuring just and fair treatment to all.

In the given case, an employee observes the existence of a formal code of conduct at her workplace which is not implemented consistently at all levels and covering all employees.

Such negligence in implementation would lead to an enhancement of the possibility and creates an opportunity for employees to commit unscrupulous acts, being aware of the shortcomings in the implementation of such formal code of conduct.

7 0
3 years ago
In 2021, CPS Company changed its method of valuing inventory from the FIFO method to the average cost method. At December 31, 20
alekssr [168]

Answer:

Entry to record adjustment:

COGS Dr $9.4m

         Inventory Cr $9.4m

Explanation:

The question relates to a change in accounting policy. According to IAS 8 (changes in accounting policy and estimate), a change in accounting policy is to be reflected retrospectively and prospectively, which means any changes should be implemented by bringing changes in the past records. Since CPS company has been using FIFO method, the inventory has been overstated in the financial statements. A shift to AVCO has resulted in a decrease in inventory value.

The value of inventory has to be reduced as a result of change in accounting policy (i.e $38m - $28.6m). This is the closing inventory so a reduction in the value of closing inventory results in an increase in cost of goods sold (COGS), therefore, the adjusting entry will be aimed at reducing inventory and increasing cost of goods sold, see as follows:

Entry:

COGS Dr $9.4m

         Inventory Cr $9.4m

8 0
2 years ago
Suppose that the production of $500,000 worth of steel in the United States requires $100,000 worth of iron ore. The U.S. nomina
brilliants [131]

Answer:

The effective rate of protection for the U.S. steel industry is approximately 17.5%

Explanation:

Mathematically, the effective rate of protection is calculated as follows;

e = (n-ab)/(1-a)

where n is the nominal tariff rate on the final product , a is the ratio of the value of the imported input to the value of the finished product and b is the nominal tariff rate on the imported input

Mathematically;

a = value of iron ore/value of steel = 100,00/500,000 = 1/5 = 0.2

From the question, we can see that nominal tariff rate for steel n = 15% = 15/100 = 0.15

The nominal rate for iron ore b = 5% = 5/100 = 0.05

So we substitute all of these into the equation of e above

e = {0.15-0.2(0.05)}/(1-0.2) = (0.15-0.01)/0.8 = 0.14/0.8 = 0.175 which is same as 17.5%

3 0
2 years ago
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