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madam [21]
3 years ago
7

An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desir

e to do business there in the future is known as:______.
a. transactional relationship.
b. customer experience management.
c. cognitive dissonance.
d. perceptual categorization.
Business
1 answer:
Allushta [10]3 years ago
7 0

Answer: Customer experience management.

Explanation:

Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.

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What is the maximum amount that OSHA can impose as a penalty on an employer for each Willful violation?
lesya [120]
<span>As of 2016, the biggest penalty OSHA can hand out for each willful violation is $126,000. The largest amount previous to that was $70,000. The maximum amount OSHA can collect for repeated violations is also capped at $126,000 as of 2016. OSHA stands for Occupational Safety and Health Administration, and operates as an official agency of the US Department of Labor.</span>
8 0
3 years ago
Julie's Boutique has total receipts for the month of $30,660 including sales taxes. If the sales tax rate is 5%, what are Julie'
NARA [144]

Answer:

The correct answer is B) $29,200

Explanation:

Px is total receipts for the month including sales taxes

Px' is total receipts for the month not  including sales taxes

t=is tax rate

Taxes is  Px' *tax rate

Px=Px' + taxes

Px=Px' + Px' *tax rate

Px=Px'*(1+tax rate)

We need to know Px'

So,  Px'=Px/(1+tax rate)

Replacing,  

Px'=30,660/1,05=$29,200

5 0
3 years ago
Match the following intangible assets to their definitions by writing the respective alphabet (A-E) on the line.
pishuonlain [190]

Answer:

a. Patents: 3.

b. Goodwill : 2

c. Trademarks and trade: 1

d. Franchises and licenses: 5

e. Copyrights :5

Explanation:

a. Patents: 3. A patent is a group of rights of an invention given for a period of time, normally to its inventor in order to sell, produce and use his product with exclusivity leaving aside the competitors.

b. Goodwill : 2 the goodwil in business is calculated as the adquisitoin cost of a business minus the intangible and tangibles assets and liabilities obtained in the purchases

c. Trademarks and trade: 1  A trade mark is a logo, drawion, word or phrase tahat identifies a product or a services among others.

d. Franchises and licenses: 5  Is a type of business (for example Mc Donald's) where one (the franchisor) gives the fanchisee the right to use it's trademark and business model and processes in exchange of licensing fees.

e. Copyrights :5 the copyrights protects tha author of an artistic work in order not to be reproduced without its permission

6 0
3 years ago
A homeowner refused to accept a full price contract offered by a buyer with children. He told his broker that he only wishes to
Leya [2.2K]

Answer:

file a fair housing complaint with HUD and try to collect a commission.

Explanation:

Home owners that want to sell or lease property are prohibited from discriminating against tenants or future home owners on the basis of race, sex, family affiliations or other grounds.

So the homeowner not willing to to sell his home to someone with children but rather looking for someone without children is a discrimination against the new homeowner.

The broker should file a complaint with HUD and try to collect a commission for services rendered.

7 0
3 years ago
Susan never graduated from high school, but her friend Anita earned a college degree. Because of this, Susan is more likely than
sladkih [1.3K]
Susan is more likely to live in poverty because without a college degree, you are less likely to have a higher paying job
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3 years ago
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