Question

Catarina, the founder of Platter Place, believes in employee empowerment, so as soon as she began hiring managers, she made subordinate reviews part of her company's performance appraisal system. However, she and her human resource manager have realized that the managers don't always place enough emphasis on efficiency and results, perhaps out of fear that their employees will give them lower ratings. What would be the best way for Platter Place to use subordinate feedback?

Answer 1

OPTIONS:

A. Use the results of subordinate feedback to identify avenues for employee development.

B. Give the employees greater opportunities to observe the behavior of their manager.

C. Require that the employees giving subordinate feedback identify themselves.

D. Limit the information gathering by subordinates to short periods once a year.

E. Discontinue subordinate feedback, because it has undesirable consequences.

Answer:

A. Use the results of subordinate feedback to identify avenues for employee development.

Explanation:

Given the scenario that is described in the question, the best way for Platter Place to use feedback gotten from subordinate is to use the results of the feedback to discover areas of employee development that can be improved on. This would enable the empowerment of Platter Place employees as subordinates would get a chance to freely register their concerns and views on the performance of the company. The company would be able to know where they are lacking in terms of employee empowerment, and would also give a clear idea on what areas that needs to be worked on to improve the development of employees effectively.