Answer:
4. A Web server has been specified.
Explanation:
End users have complained that when they click a link on your company's Website, the wrong client loads. You review the page with the suspect link and find the following HTML code:
To begin an FTP session, click the following link:
FTP Session
The problem is that Web server has been specified.
Answer:
a. make multiple fixes.
Explanation:
When we are troubleshooting firewalls we should not make multiple fixes after attempting a fix because it will not be beneficial for the security purpose.
We can repeat the failure after attempting the fix because we can fix it but a person with right mind won't be doing that.
We can test after each attempt that it is working properly.
We can also reverse or undo the solution failures after making a fix.
Answer: Probability/impact risk matrix
Explanation: Probability/impact risk matrix is type of matrix that defines the probability as well as impact that depicts whether the risk is low ,high or moderate.
Impact matrix is sort of tool which helps in conversion of any plan into a action. Probability matrix help in defining the chances in defining the risk.The positioning of the impact value of risk is plotted on the vertical axis and performance value on the horizontal axis.
Thus probability/impact matrix is the correct tool for the problem mentioned in the question.