You can't interpret their tone in a email.
Vivid imagery
The answer choices about facts and statistics and quotations should immediately be eliminated. There are no statistics or quotations anywhere in the excerpt. The speaker does not use neutral language when he says words like quaint, incendiary, and uninflected. All of these carry an opinion. Vivid imagery is correct because of the way he talks about the different groups and their locations.
Answer:
A: What is the shape of the boom?
Explanation:
I just took the quiz :)
Put the link in the text but use http
Answer:
In the past, shopping would be about personal service
I always use self-service
while the animation
I used one of these
I'd
I had tried
I still
since