Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
Explanation:
Return on common stockholders' equity for 2015:
(Net income - preferred stock)/Equity
(63,000-5,400)/2,400,000 = 57,600/2,400,000 = 2.4%
Return on common stockholders' equity for 2015:
(99,000-5,400)/3,000,000 = 93,600/3,000,000 = 3.12%
From these calculations, it is clear that return has improved.
<span>Answer:
This passage refers to the process of changing the past, which is Winston's job. By controlling the past, the Party is able to manipulate the minds of Party members.</span>
Answer:
Rate of change of rent [Seattle] = $95.5
Explanation:
Given:
2009 Rent $583
2015 Rent $745
2009 Boston $1,577
2015 Boston $2,150
2009 Seattle $958
2015 Seattle $1,600
Find:
Rate of change of rent [Seattle]
Computation:
Rate of change of rent [Seattle] = Change in price / Change in time
Rate of change of rent [Seattle] = [$2,150 - $1,577] / [2015 - 2009]
Rate of change of rent [Seattle] = $573 / 6
Rate of change of rent [Seattle] = $95.5
If, in the market for money, the amount of money supplied exceeds the amount of money households and businesses want to hold, the interest rate will rise, causing households and businesses to hold less money.
Option A
<u>Explanation:
</u>
Fiscal policy is the central bank's macroeconomic policy. This covers the supply of money and interest rate control and is also the demand-side economic strategy of a country's government for achieving macroeconomic targets such as inflation, investment, productivity, and liquidity.
If the required quantity is above the amount given, people sell the property to obtain money like bonds. It leads to an increase in bond supply, a drop in bond prices and a higher market interest rate. If the volume supplied meets the necessary number, capital is increasing by purchasing a certain property, such as bonds.
The supply of money meets the demand for money, and the real rate of interest is higher than the number of equilibrium.