Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
Using an excel spreadsheet I prepared an amortization schedule. For the 61st payment, the interest rate is increased from 0.5% to 0.625% monthly.
(a) Calculate the loan balance immediately after the 84th payment.
(b) Calculate the amount of interest in the 84th payment.
(c) Calculate the amount of the balloon payment.
As you can see, the interest amount for the 61st payment increases, while it had been decreasing previously.
Answer:B It thought that unemployment was a greater problem than the rising inflation rate
Explanation:
Inflation is the continuous rise in price of goods and services which is as a result of large volume of money in circulation used for the few available goods and services.
Unemployment is a situation where all that are willing and capable of being employed are unable to get employment.
In the above scenario lowering Interest rates will increase the volume of money in circulation which will invariably increase inflation and we equally increase level of investment as the cost of fund will be cheaper thereby lowering unemployment.
This action means unemployment is of greater problem than rising inflation.
It does not mean inflation is of more concern than unemployment otherwise it will have increase the interest rate, it will make loanable fund demanded to exceed supply and the quantity of money in supply will increase.
Answer:
Explanation:
Net sales - $894,250
Cost of Goods - $ 616850
Average account receivable - $40,650
Account receivable at year end - $28200
Average inventory - $182000
Inventory at year end - $158,000
Inventory turn over
Cost of Goods sold / Average inventory for the period
616850/182000= 3.40 times
No of days sales in inventory = Ending inventory / Cost of Goods sold *365
158000/616850*365 = 93.5 days
Account receivable turnover = net credit sale / average receivable
894250/40650=21.9
No of days sales in account receivable -
Receivable at year end/total credit sales*365
28200/894250*365= 11.5 days
Explanation:
A focus group can be defined as a qualitative marketing research method where some people with common characteristics are brought together in a group who are guided by a trainer to promote discussions on a particular topic of interest and gather information to assist in decision making.
To organize focus groups for an innovative German-style fast food restaurant, you could separate 3 groups, the first being ages 18 to 30, the second 30-45 and the third group 45 and above.
The screening criteria could be, sources of income, profession, sex, taste for food, hobbies, etc.
The questions to ask could be related to the number of times a week people eat fast food, what is your favorite German food, how much are you willing to pay for the options offered in the restaurant, what elements do you consider most attractive in a restaurant ,etc.
