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bulgar [2K]
3 years ago
10

Gus, the general manager at Fireball Manufacturing, has to deliver a negative performance evaluation to Tina, a customer service

representative. During the meeting, Gus first thanks Tina for her kindness to fellow employees, then he delivers the bad news. Finally he ends the review with an expression of goodwill. In this situation, Gus is applying the ______ approach for delivering the bad-news message.
Business
1 answer:
IRINA_888 [86]3 years ago
8 0

Answer:

The sandwich approach

Explanation:

The sandwich approach  -

It is referred to as an unilaterally controlling strategy .

In this type of strategy , the feedback is given in the form of a sandwich , where the positive feedback is wrapped inside the negative feedback , is referred to as the sandwich approach  .

i.e. ,

The person starts with negative points and then add new positive points and finally ends with the negative points .

Hence , from the given scenario of the question ,

The correct answer is the sandwich approach .

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MCQS
dlinn [17]

Answer:

MCQS

(i) Compensation of employees includes ________.

(a) wages, salaries, fringe benefits, Social Security contributions, and health and pension plans .

(ii) The difference between the income received from abroad for rendering factor services by the normal residents of the country to the rest of the world and income paid for the factor services rendered by nonresidents in the domestic territory of a country is known as-------

(a) Net Factor Income from Abroad .

(iii) Suppose that in year 1 an economy produces 75 unit of apple that sell for $5 each and 100 mobile that sell for $6 each. The next year the economy produces 110 apple that sell for $3.75 each and 80 mobile that sell for $5 each. The real GDP is

(c) 1030 .

(iv) What of the following does NOT enter GDP?

(c) Life Expectancy.

(v) The sum of all kinds of income received by the individuals from all sources is called---------

(a) Personal Income.

Explanation:

1) Employee Compensation includes the salaries, wages, benefits, and other incentives paid to employees in exchange for their services to the company.

3) The Net factor income from abroad is the difference between the factor income earned from abroad by normal US residents and the factor income earned by non-residents (foreigners) in the US domestic territory.

4) The real GDP is the gross domestic product adjusted for the effect of inflation on prices.  The real GDP for year 2 should be based on the prices of year 1 and is calculated as follows (110 * 5 + 80 * 6 = 1030).

5) Personal income is the sum of all kinds of income received by the individuals from all sources.  It is used in the calculation of the US GDP.  It is a subset of private income.  Private income, which is broader than personal income, consists of personal income, profit tax, and undistributed profit.

6 0
3 years ago
You conducted a study on the efficacy of seatbelt use against the incidence of a skeletal fracture among persons involved in an
bezimeni [28]
The study design used in this scenario is an Epidemiological study design/ Epidemiologic study design. This type of study compares 2 groups whose characteristics are the same except for one factor. This type of study is usually used in the medical field. The purpose of a study design such as this is to determine if a factor is associated with health defects or injury.
6 0
3 years ago
Gathering feedback to ensure that the plan is being followed is referred to as
nalin [4]

Answer:

controlling i think

Explanation:

8 0
3 years ago
If goods in transit are shipped FOB destination
AleksandrR [38]

Answer:

b. the seller has legal title to the goods until they are delivered.

Explanation:

When the goods are in the transit and are shipped FOB destination, the title of the goods would be with the seller. If the goods are delivered, then the legal title would be transferred from the seller to the buyer. Until the goods are in transit, the legal title is with the seller itself.  

Both the parties are eligible for the legal title. It can be either a buyer or seller depending upon the situations

Hence, the correct option is b and the rest options are wrong

5 0
3 years ago
Sales 101 teaches you to: Always just answer the question the customer has Never try to get more information about what the cust
Natali [406]

Answer:

I think it's A) Always just answer the question the customer has.

Explanation:

I know it's not D) "Never look the customer in the eye."

I don't think it's C) "Always answer a question with another question" that just seems like it would be confusing for the customer.

And I don't think it's B) "Never try to get more information about what the customer needs" because part of you're job as a salesman is find out what the customer needs.

So that leaves answer choice A

4 0
2 years ago
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