2. Word choice and sentence structure help create interesting stories, word choice helps because you can use any words that are similar to the word for example: you can use then but you can also use therefore. Having a large vocabulary means being able to have a vast variety of word choices to pick from.
When listening at work you can become a better employee because you are aware of everything for one. But also because listening to others in general is respectful to do. So for example one of your employees needs someone to fill in for them and you are available but you weren't listening that means they have to go to work or find another active listening employee and you get less money.
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D because it combines the sentences correctly. I think, I'm puzzled between d and a but I really do think its d. :) Hope this helps!