I think it's D but im not all the way sure i read this book in 9th grade
1. d
2. c
mouse rhymes with house, and ship rhymes with lip.
C. On several occasions.
Because they are telling you information based on a claim, informing you why. It is evidence, therefore an example.
Answer:
I think the most helpful way to create a more formal and professional tone is to eliminate the informal language.
Explanation:
The paragraph has phrases like "<em>off the hook</em>", or homeless "<em>peeps</em>" that are not accurate for a formal request. If those words or phrases are changed for more formal ones, the whole request will sound more serious and important.