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Morgarella [4.7K]
3 years ago
15

Following a phone call addressing a customer problem, what should you do? O Remove the customer from your mailing list. O Report

the incident to the chamber of commerce O Follow up with a letter that documents the call and promotes goodwill.
Business
1 answer:
kakasveta [241]3 years ago
7 0

Answer:  Follow up with a letter that documents the call and promotes goodwill.

                                         

Explanation: The given case, belongs to the public relations concept under which the company tries to interact better with their customers, so that the customers enjoy a healthy experience and the image of the company remains positive.

The proper way to address a complaint call is to follow up by giving a letter stating the explanation apologies, excuses shall not be mentioned and assurance should be provided that such action would not be taken in future.

                 

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Use the following quotation to answer the question.“If men were angels, no government would be necessary.” —James Madison, Feder
serg [7]

Answer:

2. Government is necessary, because people do not always behave perfectly.

Explanation:

<em>Option 1</em> is wrong because if the government cannot control people, there is no use of making policy. It contradicts James Madison's quota.

<em>Options 3</em> and <em>4</em> are incorrect because the government is a necessary element.

Option 2 is correct, as the government is an essential element. Without government, people may become clueless and clumsy. To make peace in the nation, the government has to control its people.

6 0
3 years ago
Rhoda describes her typical customer as female between the ages of 22 and 35 with at least two years of college education and a
Anna11 [10]

Answer:

Demographic variable

Explanation:

Rhoda describes her typical customer as female between the ages of 22 and 35 with at least two years of college education and a household income above $50,000 annually. Rhoda is using demographic variables to describe her customers. A demographic variable is a variable that is collected by researchers to describe the nature and distribution of the sample used with deductive statistics, these are variables such as age, gender, educational level e.t.c. Rhoda describes her typical customer as female between the ages of 22 and 35 with at least two years of college education and a household income above $50,000 annually therefore Rhoda was formulating her customer profile by using information such as gender, age, education level and income level.

3 0
3 years ago
Can someone please help me? Why are subordinate bonds and preferred stock more risky than long-term senior bonds?
MA_775_DIABLO [31]

Answer:

Subordinated bonds, also known as subordinated debts, is an unsecured loan or bond that ranks below other, more senior loans or securities with the respect to claims on assets or earnings. Generally, subordinated bonds are debts that can be added to preferred stocks. Preferred stocks can be viewed as long- term investments, but are generally more risky because they are more sensitive to interest- rate risk if the rates rise. If they rise, then the price of the preferred stocks may fall and can fall lower than the price of short- term bonds. The difference between subordinated bonds and senior bonds is the priority in which the debt claims are paid. If one has to file bankruptcy or face liquidation, senior debts is paid back before the subordinate debt. Once the senior debt is completely paid back, then the subordinate debt starts being repaid.

Explanation:

7 0
2 years ago
Read 2 more answers
All currencies are worth exactly the same.<br><br> Question 45 options:<br> True<br> False
ycow [4]

Answer:

False!

Explanation:

that's why they are different sizes, material, and weight!

Some american dollars are worth alot more than a dollar in say, mexico. Our resources are more valuable.

Glad I could help!

6 0
2 years ago
Read 2 more answers
Which of the following statements is CORRECT? a. Because of tax effects, an increase in the risk-free rate will have a greater e
Anastaziya [24]

Answer: I found the complete Question: Which of the following statements is CORRECT?

a. Because of tax effects, an increase in the risk-free rate will have a greater effect on  the after-tax cost of debt than on the cost of common stock as measured by the  CAPM.

b. If a company's beta increases, this will increase the cost of equity used to calculate  the WACC, but only if the company does not have enough reinvested earnings to  take care of its equity financing and hence must issue new stock.

c. When calculating the cost of preferred stock, companies must adjust for taxes,  because dividends paid on preferred stock are deductible by the paying  corporation.

d. Higher flotation costs reduce investors' expected returns, and that leads to a  reduction in a company's WACC.

e. When calculating the cost of debt, a company needs to adjust for taxes, because  interest payments are deductible by the paying corporation.

And the correct answer is "e. When calculating the cost of debt, a company needs to adjust for taxes, because  interest payments are deductible by the paying corporation.".

When calculating the cost of debt issuance, the company, in addition to taking into account the issuance costs, must calculate the cost adjusted for taxes because interest payments are deductible for debt issuing companies.

4 0
3 years ago
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