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Morgarella [4.7K]
3 years ago
15

Following a phone call addressing a customer problem, what should you do? O Remove the customer from your mailing list. O Report

the incident to the chamber of commerce O Follow up with a letter that documents the call and promotes goodwill.
Business
1 answer:
kakasveta [241]3 years ago
7 0

Answer:  Follow up with a letter that documents the call and promotes goodwill.

                                         

Explanation: The given case, belongs to the public relations concept under which the company tries to interact better with their customers, so that the customers enjoy a healthy experience and the image of the company remains positive.

The proper way to address a complaint call is to follow up by giving a letter stating the explanation apologies, excuses shall not be mentioned and assurance should be provided that such action would not be taken in future.

                 

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Which of the following actions would be most likely to reduce potential conflicts between stockholders and bondholders?
bagirrra123 [75]

Answer:

C. Including restrictive covenants in the company's bond indenture (which is the contract between the company and its bondholders).  

Explanation:

One of the major actions that would most likely reduce potential conflicts between stockholders and bondholder is the Inclusion of restrictive covenants in the company's bond indenture (which is the contract between the company and its bondholders).  

Restrictive covenants are Bond covenants that are designed to protect the interests of both parties by forbiding the issuer from undertaking certain activities that are detrimental to the holders of the bond.

Restrictive covenants manages the agency problem between stockholders and bondholder.

5 0
3 years ago
A corporation has a $500,000 beginning balance in retained earnings. its net income for the year was $200,000. sales revenue amo
natta225 [31]
Given:
<span>$500,000 beg. balance in retained earnings.
</span>$200,000 <span>net income for the year
</span>$1,000,000 <span>sales revenue
</span>$100,000 <span>dividends declared and paid by year-end

Retained earning is the amount left from net income after dividends have been paid. In the given data, sales revenue is not included in the Retained earnings report. It is reflected in the Income statement which generates the Net income. 

Retained Earnings, beg. balance            500,000
Add: Net Income for the year               <u>   200,000</u>
Total                                                                           700,000
Less: Dividends declared and paid this year          <u>   (100,000)</u>
Retained Earnings, end balance                             600,000

</span>
6 0
2 years ago
Cole has a credit card bill of $3,100. His credit limit is $3,000. Is Cole using credit responsibly or irresponsibly?
Anton [14]
I would say B, because if you exceed the limit on your credit card, that shows that you would know how to add money onto your account. You cannot use more on your credit card than you already have unless you add more money on.
5 0
2 years ago
Read 2 more answers
The volatility of Home Depot share prices is 20% and that of General Motors shares is 20%. When I hold both stocks in my portfol
pochemuha

Answer:

The question is either incomplete or not possible to calculate as information is inadequate

Explanation:

3 0
3 years ago
Read 2 more answers
First Link Services granted 4.4 million of its $1 par common shares to executives, subject to forfeiture if employment is termin
EastWind [94]

Answer and Explanation:

First Link Services granted

1. Total compensation

$4.4 million × $5

=$ 22 million

2.

Dr Compensation Expenses 11 million

Cr Paid in capital restricted stock 11 million

Dr Paid in capital restricted stock 22 million

Cr Common stock 4.4 millon

Cr Paid in capital excess of 17.6 million

5 0
3 years ago
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