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Morgarella [4.7K]
4 years ago
15

Following a phone call addressing a customer problem, what should you do? O Remove the customer from your mailing list. O Report

the incident to the chamber of commerce O Follow up with a letter that documents the call and promotes goodwill.
Business
1 answer:
kakasveta [241]4 years ago
7 0

Answer:  Follow up with a letter that documents the call and promotes goodwill.

                                         

Explanation: The given case, belongs to the public relations concept under which the company tries to interact better with their customers, so that the customers enjoy a healthy experience and the image of the company remains positive.

The proper way to address a complaint call is to follow up by giving a letter stating the explanation apologies, excuses shall not be mentioned and assurance should be provided that such action would not be taken in future.

                 

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How did competitive forces lead to the repeal of the​ Glass-Steagall Act's separation of the banking and securities​ industries?
Ludmilka [50]

Answer:

A. Financial innovation motivated banks and other financial institutions to bypass the intent of the​ Glass-Steagall Act.

B. The​ Act's restrictions put American banks at a competitive disadvantage relative to foreign banks.

D. The Fed allowed bank holding companies to enter the underwriting business.

References for Explanation:

A. Financial Crisis Inquiry Commission. (2011). <em>The financial crisis inquiry report: The final report of the National Commission on the causes of the financial and economic crisis in the United States including dissenting views</em>. Cosimo, Inc. p. 21

B. Financial Crisis Inquiry Commission. (2011). <em>The financial crisis inquiry report: The final report of the National Commission on the causes of the financial and economic crisis in the United States including dissenting views</em>. Cosimo, Inc. p. 205

D. Financial Crisis Inquiry Commission. (2011). <em>The financial crisis inquiry report: The final report of the National Commission on the causes of the financial and economic crisis in the United States including dissenting views</em>. Cosimo, Inc. p. 300

7 0
3 years ago
Sally was driving her own car and collided with a pickup truck. sally sustained $125,000 in injuries, and her passenger sustaine
Sergio039 [100]
It would be $125,000 + $10,000=$135,000 the insurance company would need to pay
4 0
4 years ago
Read 2 more answers
During the year, Hamlet Inc. paid $ 26,000 to have bond certificates printed and engraved, paid $ 110,000 in legal fees, paid $
baherus [9]

Answer:

$388,000

Explanation:

Data provided

Bond certificates printed = $26,000

Legal fees paid = $110,000

CPA registration = $12,000

Underwriter commission = $240,000

The calculation of amount of bond issue costs is shown below:-

Total Bond issue costs = Bond certificates printed + Legal fees paid + CPA registration + Underwriter commission

= $26,000 + $110,000 + $12,000 + $240,000

= $388,000

8 0
3 years ago
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andrew11 [14]
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3 0
4 years ago
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Mashcka [7]

Answer:

he was not doing his job right? im sorry if this is wrong

Explanation:

6 0
3 years ago
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