Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
C) confirmations and account statements
Explanation:
If an employee of a FINRA member firm wants to work for another FINRA firm, he/she must notify his/her employing member firm, and his/her new employer must send duplicate confirmations and account statements only if requested by the member employing firm. The member employing firm does not have to grant any type of approval or permission.
The Financial Industry Regulatory Authority (FINRA) regulates member brokerage firms and exchange markets. FINRA is regulated and overseen by the SEC. They issue licences to individuals and admits companies into the financial trading industry.
Answer:
True
Explanation:
The purpose of any business is to make profit, which is from the difference between revenues (price of product multiplied number of product sold) with the cost of goods sold (average total cost multiplied number of product sold).
In short, the profit = (price - average total cost) x number of product sold.
Normally the price must be above/ higher than cost, so that the firm can have profit. Sometime the price in the market go down, so the firm have have to adjust down its price also to maintain customer's purchases.
Once its price is down, but the firm's average total cost is still same as previous, the firm can not have profit as previously. The firm may bear this situation as long as its capital capacity allowed, but will not be too long.
The "Farm Credit System" is a government-sponsored enterprise that works through a cooperative system to provide agricultural and rural loans.
<h3>What is Farm Credit System?</h3>
A nationwide financing network with a focus on helping the agriculture sector is called as Farm Credit System (FCS). It is composed of banking industry and organisations that extend loans to people and companies around the country.
Some key features of farm credit system are-
- From small farming families to multinational corporations, the FCS supports the rural community including organizations of all shapes and sizes.
- The FCS is composed up several cooperative banks and organisations that lend money to Americans both personally and commercially.
- There are 72 independent, customer-owned financial institutions that make up the FCS.
- A vital source of financing for the agricultural sector, which is viewed as high-risk most traditional lenders, is the Farm Credit System.
To know more about the Farm Credit System, here
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Essay writing is given to students in order to test their writing and reading skills.
<h3>How to write an essay?</h3>
Based on the information given, the way to write the essay will be given. Firstly, it's important to decide on your topic. In this case, it is an essay analyzing the STEEPLE Module.
Research should be done on the topic and create an essay outline. STEEPLE stands for social, technological, economic, environmental, political, legal, and ethical. Set your argument in the introduction and develop it with evidence.
Finally, check the content, grammar, formatting, and spelling of your essay.
Learn more about essays on:
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