The underlying universal message of a text is the theme.
The theme is a big idea, something that you can learn about life in general.
Here are some examples of themes found in literature:
Love, such as Shakespeare's Romeo and Juliet, a tragic tale of forbidden love with terrible consequences.
Death, The Fault in Our Stars features teenage characters coming to terms with their mortality in the face of terminal illness.
Good vs. evil, The Chronicles of Narnia, C. S. Lewis', follows four siblings who pass into an entirely new world, in which they encounter characters both good (Aslan) and evil (The White Witch)
Explanation:

FIVE TIPS TO HELP YOUR DENTAL RECEPTIONIST WHEN CALLING YOUR PATIENTS
- Sit up straight and smile before each call. ...
- Let patients speak without interruption or placing them on hold. ...
- Be well versed in practice FAQ's and always have a script handy. ...
- Probe for more information. ...
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the answer is transfer appeal
B is computer .. ill let u kno if i get d others