Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer: $37,900,000
Explanation:
Encumbrances simply means the money that is saved or reserved in order to use it for a particular thing.
The amount that Park Ridge would report for expenditures (and encumbrances, if applicable) in its 2020 General Fund Statement of Revenues, Expenditures, and Changes in Fund Balances (GAAP Basis) would be $37,900,00.
This is because we are informed that during that year, the expenditures of $37,900,000 which related to the current year purchase orders that have been filled.
There are a lot of firms. Organizational buyers is the type of organization that Nour run.
<h3>What is Organizational buyers?</h3>
Organizational buyers are known to be people or firm that often buy direct from the manufacturers of products as at the time when the products are complex and said to be expensive pieces of equipment that needs custom design and installation.
Note that the organizational buyer often purchases in a lot of large volumes of goods to sell to others.
Learn more about Organizational buyers from
brainly.com/question/536509
Author Peter Schwartz in his book "The Art of the Long View" referred to scenarios, when identifying the process of building stories that could happen and following an important step for companies.
<h3 /><h3>What is the purpose of the book?</h3>
The author creates a scenario approach to assist in the development of the strategic vision, through the analysis of possibilities that help to create a broad and systematic vision in the decision-making process.
Therefore, the strategic vision is essential for every organization, as it helps in making more effective decisions to deal with different situations and inherent risks of the internal and external environment, making the business more positioned and competitive in the market.
Find out more about strategic vision here:
brainly.com/question/24967768
Answer:
B: Become more charitable
Explanation:
Helping others has been proven scientifically to produce better results in humans in all dimensions of their lives.