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JulijaS [17]
3 years ago
7

Although Brenda previously used the US Postal Service because it offered better prices on package shipping, she now uses only Fe

dEx, because it gives her the facility of shipping from any FedEx location 24 hours a day.
(a) Which of the following factors led to Brenda's customer switching behavior?
O inconvenience
O pricing
O response to service failure
O ethical problems
O involuntary switching
Business
1 answer:
Dafna11 [192]3 years ago
8 0

Answer:

The correct answer is letter "A": inconvenience.

Explanation:

Customer inconvenience refers to the state in which the usefulness of the good or service does not meet the customers' needs. Under this scenario, clients prefer to look for a substitute that better matches their expectations. Companies must constantly gauge consumers' perceptions through different mediums such as surveys to identify improvement areas.

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A customer service representative loses his job because his company adopted a new software that does most of his job automatical
ch4aika [34]

A customer service representative loses his job because his company adopted a new software that does most of his job automatically. This is an example of technological unemployment.

<h3>What is technological unemployment?</h3>

This are happen when an individual losses her Job due to the use of technology.

The new technology now handles the works and the service of the individual is no longer require.

Therefore, A customer service representative loses his job because his company adopted a new software that does most of his job automatically. This is an example of technological unemployment.

Learn more on software below

brainly.com/question/305041

#SPJ1

3 0
2 years ago
Which of the following statements regarding an internal rate of return analysis is false?
gulaghasi [49]

Answer: Option D

Explanation: Internal rate of return ,denoted as IRR, is the rate at which the net present value of a capital investment is zero. It is the rate at which the cash flows of the investment are discounted back to calculate the present value.

While, required rate of return is that return which an investor expects to achieve over time from a capital project.

Thus, one would only select a capital project only if the NPV of a project is positive which can only happen when the return on investment, that is, IRR, is greater than cost of capital, that is, required rate of return.

4 0
4 years ago
The net income reported on the income statement for the current year was $212000. Depreciation recorded on plant assets was $355
Fudgin [204]

Answer:

$226,900

Explanation:

Calculation to determine How much cash was provided by operating activities

Using this formula

Operating activities=Net income+Depreciation-Accounts receivable + inventories increased-Prepaid expenses - accounts payable decreased

Let plug in the formula

Operating activities=$212000 + $35500 - $2100 - $7900 + $1900 - $12500

Operating activities =$226,900

Therefore The Amount of cash that was provided by operating activities is $226,900

7 0
3 years ago
A. Suppose there is a surge in consumer confidence, creating an increase in aggregate demand in the economy. The Federal Reserve
Mrac [35]

Answer:

See below.

Explanation:

For a, first we calculate the credit multiplier of the economy,

Credit multiplier = 1 / reserve ratio

Credit multiplier = 1 / 0.25 = 4

This means that any change in money supply will be 4 times as much in the economy, hence to induce a change of $120 billion, the Fed will decrease the money supply by 120/4 = $30 billion. This will increase the interest rates just enough to stabilize aggregate demand.

For b, we again start by calculating the credit multiplier.

Credit multiplier = 1/0.10 = 10

Since the Fed want to stimulate investment, it needs to use an expansionary monetary policy.

The Fed thus increases the money supply by 150/10 = $15 billion.

This will have the total effect of 150 billion on the whole thus achieving the Fed's objectives.

Hope that helps.

4 0
3 years ago
Agent Simpson tells residents of a neighborhood minorities are moving into the neighborhood and property values are sure to plum
Drupady [299]

Answer: Blockbusting

Explanation:

Blockbusting could be defined as when an individual or someone that's into real estate tries to convince a particular set of people(mostly white) living in a neighborhood to sell their property describing to them that those property would soon depreciate in value and this promotes fear in the heart of occupants of those property. Most times the agents do this for their own gain rather than stating the obvious and it's illegal to do. Agent Simpson is practicing blockbusting kind of descrimination.

3 0
4 years ago
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