Answer:
The cleaner cleaned the room.
15 of the symbols in the preceding pronunciation guide have diacritical marks above them.
The answer is "<em>A: I helps create uneasiness</em>" because the author briefly describes a group of people as gangsters and heavily implies they surveil a zone to find people who can be easily robbed after only a small attempt of gaining their trust. They accomplish this implication only describing their actions without plainly stating that they are indeed bad people, it's the characterization that helps the reader make the connection.