Geert Hofstede, from 1978-83, conducted a detailed interview of the employees working in IBM. With the result of these interviews, he came up with five dimensions of culture.
Among these dimensions is the dimension of "Uncertainty allowance".
Uncertainty allowance refers to the tolerance level for uncertainty and ambiguity of a society or a country in a cross-culture.
Uncertainty allowance can be divided into two dimensions: high uncertainty allowance and low uncertainty allowance.
High uncertainty allowance or the large uncertainty allowance is the society that has the following characteristics:
Are formal in communication or interactions.
Believe in a strong system of policies and procedures.
The examples has to do with his people trying to raise their own point of view when a misundertanding raised to the point of altering their unity. Tutu was right to be fair to both sides in order to be impartial and to raise only onw point of view to remain united
