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sp2606 [1]
3 years ago
10

When Maria, the keynote speaker at a major business leaders' conference, arrived in the middle of the night at the Ritz-Carlton,

she was exhausted and her suit was wrinkled from her 10-hour plane trip. The night clerk found someone to dry clean Maria's suit and have it ready for her morning presentation. She has been a loyal Ritz-Carlton customer ever since. In this example, Ritz-Carlton demonstrated the macro strategy of Multiple Choice customer excellence. operational excellence. product excellence. promotional excellence. global excellence.
Business
1 answer:
Rudiy273 years ago
8 0

Answer:

The answer is: customer excellence

Explanation:

The night clerk is not in charge of looking for dry cleaners, he is not Maria's personal assistant nor does he own or operate a dry cleaning service. So the fact that he did more than his job requires him to do, exemplifies how Ritz-Carlton's employees are committed to providing excellent customer service.

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You have a credit card account with a previous balance of $635. You added two additional purchases for $75 and $50 during this b
AleksandrR [38]

Answer:

The new monthly balance will be $618.235.

Explanation:

Since you have a credit card account with a previous balance of $ 635, and you added two additional purchases for $ 75 and $ 50 during this billing period, and then you made a payment of $ 150 and your APR is 16.5%, to determine what is your new balance using the adjusted balance method, the following calculation must be performed:

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618.235 = X

Thus, the new monthly balance will be $618.235.

8 0
3 years ago
Read 2 more answers
According to the Prebisch-Singer hypothesis, this fate has befallen many developing countries given the general decline in commo
julsineya [31]

Answer: True

Explanation;

Generally, manufactured goods cost more than the commodity goods that they were manufactured from due to the value that has been added to them. This is what the Prebisch-Singer hypothesis argues, that commodity prices decline overtime in relation to manufacturing good prices.

This is a fate that has befallen many developing countries as many of them export commodity goods to developed countries who then add value to them, turning them into manufactured goods and then selling them back to developing countries at a higher price thereby negatively affecting their balance of trade.

4 0
3 years ago
An estimate based on an analysis of receivables shows that $790 of accounts receivables are uncollectible. the allowance for dou
erastovalidia [21]

Answer:

The  adjusting entry at the end of the year will include a credit to allowance for doubtful accounts in the amount of $910.

Explanation:

Allowance for Doubtful Accounts balance should be Credit balance, Since we have $120 debit balance and want to create $790 Allowance for Doubtful Accounts credit balance we have to credit Allowance for Doubtful Accounts by ($790 + $120 = $910) to get Allowance for Doubtful Accounts $790 Credit balance.

Therefore, The  adjusting entry at the end of the year will include a credit to allowance for doubtful accounts in the amount of $910.

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3 years ago
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In the given scenario, the person who is likely to win and have the upper hand is Lance. It is because Byron’s action is clearly showing a disability discrimination of which he clearly stated as to why he did not hired him in the first placed because of his disability.

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3 years ago
Shareholders in a management company have all of the following rights except the right to vote: a to change the investment objec
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Shareholders in a management company have all of the following rights except the right to vote a to change the investment objective of the fund.(option A)

<h3>What are the rights of shareholders?</h3>

A shareholder is a person or group of people who have purchased shares in a public company. The shares gives the shareholders ownership rights in the company.

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