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sp2606 [1]
2 years ago
10

When Maria, the keynote speaker at a major business leaders' conference, arrived in the middle of the night at the Ritz-Carlton,

she was exhausted and her suit was wrinkled from her 10-hour plane trip. The night clerk found someone to dry clean Maria's suit and have it ready for her morning presentation. She has been a loyal Ritz-Carlton customer ever since. In this example, Ritz-Carlton demonstrated the macro strategy of Multiple Choice customer excellence. operational excellence. product excellence. promotional excellence. global excellence.
Business
1 answer:
Rudiy272 years ago
8 0

Answer:

The answer is: customer excellence

Explanation:

The night clerk is not in charge of looking for dry cleaners, he is not Maria's personal assistant nor does he own or operate a dry cleaning service. So the fact that he did more than his job requires him to do, exemplifies how Ritz-Carlton's employees are committed to providing excellent customer service.

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A working group convened by NASAA has developed a model fee disclosure schedule to help investors better understand the costs in
WARRIOR [948]

Answer:

Correct Answer:

C) issuance of a stock certificate

Explanation:

In the model developed by group working for NASAA which was to disclose model fee and cost involved in doing business with them, it would disclose all associated cost involved. <em>The only thing it would not disclose would be regards to stock certificate issuance since it falls outside their perview.</em>

7 0
3 years ago
The top management of the company asks earl to make use of a rating scale that will rate the employees' actual job behaviors. th
ki77a [65]
What the managers are asking for steve to use is a <span>behaviorally anchored rating scale or most commonly called in the acronym as BARS. The numerical range of rating of this scale is between 5 to 9 which helps describe the type of performance incurred by the employee from poor to outstanding. This is used in the appraisal process of employees.</span>
5 0
3 years ago
Suppose you are at a restaurant and your favorite dish costs $20. You are willing to pay up to $17 for your next favorite dish.
Andreyy89

Answer:

$17 gives 100 utils

So, $1 gives 100/17 utils

which implies that $20 gives (100/17)*20 = 117.65

So additional utils = $117.65 - $100 = $17.65

Hence, $17.65 is the additional utils

Explanation:

4 0
3 years ago
Read 2 more answers
Job 101 was completed and sold for $60,000. Job 102 was completed but not sold. Job 103 is still in process. Actual overhead cos
castortr0y [4]

Answer:

Required 1

Debit : Finished Goods  $53,600

Credit : Work In Process $53,600

Required 2

Debit : Cash $60,000

Debit : Cost of Goods Sold $55,000

Credit : Sales $60,000

Credit : Finished Goods $55,000

Required 3

Debit : Overheads $4,000

Credit : Cost of Sales $4,000

Explanation :

Hi, I have attached the full question as a pdf below

<u>Manufacturing Costs Calculations :</u>

Job 101  = $19,200 + $28,800 + ($420,000/60,000 x1,000) = $55,000

Job 102  = $14,400 + $11,200 + ($420,000/60,000 x4,000) = $53,600

<u>Closing Overheads :</u>

Actual Overheads = $45,000

Applied Overheads = $420,000/60,000 x 7,000 hours = $49,000

Therefore,

Overheads are over-applied ( by $4,000) and must be deducted from cost of sales

Download pdf
7 0
3 years ago
Which term best describes the business activity that occurs when website visitors buy products or services from you online?
SVEN [57.7K]

Answer:

The answer is E-commerce

Explanation:

Nowadays, trade can occur anywhere, in the market or from the corner of your room.

The act of buying and selling goods and services through the internet is known as E-commerce. For example, Amazon. Amazon sells products through internet. Customers visit their website, search for what interests them and pay for it online through credit card or master card or might decide to pay on delivery of the product.

5 0
3 years ago
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