<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
Answer:
1. $2.50
2. $8,855.00
Explanation:
1. The computation of the company's predetermined overhead rate is shown below:-
1. Predetermined Application rate = Manufacturing overhead costs ÷ Machine hours
= $215,000 ÷ 86,000
= $2.50
2. The computation of the amount of underapplied or overapplied overhead for the year is shown below:-
Actual application = Manufacturing overhead costs ÷ Machine hours
= $210,000 ÷ 80,500
= 2.61
Now the under absrobed is
= 2.61 - 2.50
= 0.11
Now the under overhead is
= 80,500 × 0.11
= $8,855.00
Given:
march 1: loaned 40,000 to Hewell Company
loan term, 4 months, 6% interest on note.
On March 31, Harper Company should recognize the interest it will earn from the note of Hewell Company.
40,000 x 6% = 2,400 this is the annual interest
2,400 * 1/12 = 200 monthly interest
March 31
Debit Credit
Interest receivable 200
Interest Revenue 200
Answer:
1. Negative externality: Jeff declined to buy his favorite chocolate bar because the price has increased.
2. Dollar vote: increased neighborhood crime is caused by a pawn shop.
3. Public goods: a freeway is available for all to use.
4. Positive externality: public education in the United States results in benefits for others around the world.
Explanation:
1. Negative externality: Jeff declined to buy his favorite chocolate bar because the price has increased. A negative externality arises when the production or consumption of a finished product or service has negative impact (cost) on a third party.
2. Dollar vote: increased neighborhood crime is caused by a pawn shop. A dollar vote describes how the consumer's purchasing power influences the type (quantity) of goods to be produced and supplied to the market.
3. Public goods: a freeway is available for all to use. It refers to any goods that is accessible and available to the general public at all times without an additional fee, charges or cost.
4. Positive externality: public education in the United States results in benefits for others around the world. A positive externality arises when the production or consumption of a finished product or service has a significant impact or benefits to a third party that isn't directly involved in the transaction.
