Answer:
My Idea of reducing the temperature of the world be creating more solar energy, so people don't have to electricity a lot. They can save more money by reducing rhe amount of electricity they use on a daily basis
False an umpire is someone who the baseball goes to if the batter misses the ball in baseball
Answer:
Knowledge.
Explanation:
The knowledge gap is defined as the difference between the customer’s expectations of the service provided and the company’s provision of the service. This usually means that managers are not aware or have not interpreted in a correct way the customer’s expectations in relation to the company’s services or products.
In a customer-orientated business (such as hotels) it is important to have a clear understanding of the consumer’s need for service.
In this example, <u>Marcia was expecting her room to be ready when she got to the hotel, the pool to be heated and the singer to be able to sing among other things. However, what the hotel had to offer was a non-ready room, a 50 degrees swimming pool and an untuned singer.</u>
<u>Thus, the difference between the expectations of Marcia and the service provided was very big</u> and therefore, we are talking about a severe knowledge gap.
Paraphrase because when you paraphrase you are giving a short summary or an explaination in your own words. direct quotes are word for word something someone has said and should be left as such.
